Ilona Toth
Oshawa
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Experienced with multi-tasking, adaptable to new precesses, and procedures.
Overview
28
28
years of professional experience
1
1
year of post-secondary education
Work History
Cashier
HOME DEPOT OSHAWA
Oshawa
04.2016 - Current
- Processed customer transactions efficiently at a leading home improvement retailer.
- Assisted customers with product inquiries and location within the store.
- Trained new cashiers on register operations.
- Performed other duties as assigned by management.
- Efficiently filled on-line orders using hand-held scanners.
Cashier Supervisor
NADIM'S NO FRILLS
Oshawa
02.2016 - Current
- Supervised daily cash operations and ensured accurate transactions.
- Trained new cashiers on customer service and register procedures.
- Restocked merchandise as needed.
- Fulfill on-line grocery orders, picking, staging and final handover.
- Self-checout attendant, over-ride authorization, and fixing minor issues with registers.
- Resolved customer inquiries and complaints with professionalism and care.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Processed refunds and exchanges promptly according to established policies.
Personal In-Home Caregiver
Michael Parent
Springfield
06.2014 - 12.2015
- Assisted clients with daily living activities and personal hygiene.
- Provided companionship and emotional support to enhance client well-being.
- Administered medications as prescribed by healthcare professionals.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Prepared and served meals to meet dietary needs and instructions.
- Accompany client on errands or medical appointments as needed.
- Completed errands and grocery shopping for clients.
Cashier/Quick Service Food Server
PIZZA PZZA
Thornhill
08.2008 - 04.2009
- Processed customer transactions efficiently and accurately at a busy pizza restaurant.
- Assisted customers in selecting menu items and answering questions about specials.
- Assisted kitchen staff with orders.
Restaurant manager
QUICK snacks Canada ( Family owned)
Mexico City
10.1997 - 08.1999
- Managed daily operations of family-owned restaurant.
- Oversaw inventory management to maintain stock.
- Managed day-to-day operations of restaurant, and inventory control.
- Completed thorough opening, closing to maintain operational standards each day.
- Ordered supplies from vendors as needed.
- Assisted with kitchen preparation during peak times as needed.
Education
Associate of Applied Science - Psychology
Springfield Community College
Springfield Mass, USA, Mass 01.2015 - 12.2015
Skills
- Inventory management
- Customer engagement
- Meal preparation
- Food safety
- Recipe execution precision
- Dishwashing and sanitization
- Problem-solving
- Positive attitude
- Strong work ethic
- Working with diverse people
- Reliability and punctuality
- Attention to detail
- Working quickly
- Food cost control strategies
- Friendly and outgoing
- Effective communication
- Customer service
Languages
English
First Language
Spanish
Advanced (C1)
C1
French
Intermediate (B1)
B1
Accomplishments
- Honors at Springfield Mass Community College.
- Received twenty+ badges at Home depot and achieved platinum badge.
Affiliations
- Culinary skills have developed from a deep love of creating and self expression through various food preparation methods.
- Hobbies include cooking, writing, reading, drawing, painting, photography, travel and gardening.
References
References available upon request.
Timeline
Cashier
HOME DEPOT OSHAWA
04.2016 - Current
Cashier Supervisor
NADIM'S NO FRILLS
02.2016 - Current
Associate of Applied Science - Psychology
Springfield Community College
01.2015 - 12.2015
Personal In-Home Caregiver
Michael Parent
06.2014 - 12.2015
Cashier/Quick Service Food Server
PIZZA PZZA
08.2008 - 04.2009
Restaurant manager
QUICK snacks Canada ( Family owned)
10.1997 - 08.1999
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