Ilnaz Jahedinmohammadi
Burnaby,BC
Summary
Dynamic professional with a proven track record in customer service and problem-solving, experience at H&M Brentwood and other notable positions. Skilled in computer proficiency and active listening, I excel in environments requiring patience and empathy. My approach has significantly contributed to enhanced customer satisfaction and operational efficiency, showcasing a strong work ethic and integrity.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
H&M Brentwood
10.2023 - 03.2024
- Responded to customer requests for products, services, and company information.
English Teacher
Euro College
04.2023 - 08.2023
- Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
- Kept classroom organized, clean and safe for students and visitors.
Cashier
Likard Cafe
10.2022 - 03.2023
- Welcomed customers and helped determine their needs.
Sales Associate
Brands for Less
01.2022 - 08.2022
- Managed returns, exchanges, and refunds in accordance with store policy.
- Managed inventory to ensure product availability, contributing to uptick in sales.
Education
Bachelor of Arts - Interactive Arts And Technology
Simon Fraser University
Vancouver, BC08-2027
Skills
- Customer service
- Active listening
- Critical thinking
- Computer proficiency
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Time management
- Problem-solving skills
Languages
English
Native or Bilingual
Persian
Native or Bilingual
Korean
Elementary
Certification
- Certificate for completion of Training and Apprenticeship Course
- Holder of the 3rd spot in a ‘Lines in Graphics’ Competition
Timeline
Customer Service Representative
H&M Brentwood
10.2023 - 03.2024
English Teacher
Euro College
04.2023 - 08.2023
Cashier
Likard Cafe
10.2022 - 03.2023
Sales Associate
Brands for Less
01.2022 - 08.2022
Bachelor of Arts - Interactive Arts And Technology
Simon Fraser University
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