Ileen Gray
Lincoln
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Regional Manager
Sater Oil, MSCO
11.2022 - Current
Mentored and developed high-potential employees for leadership roles through individualized career development plans and opportunities for growth.
- Proven ability to open, staff and train 3 successful MSCO sites.
- Proven ability to achieve high CORE scores
- Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
Education
No Degree - General Business
American River College
Sacramento, CASkills
- Database Management
- Customer and Vendor Relations
- Operational Management
- Operational Efficiency and Safety
- Retail Effectiveness
- Employee Coaching and Mentoring
- De-Escalation Techniques
- Professional Integrity
Certification
- ampm MSCO Site Manager Training
- BP Environmental Management Training
- ServeSafe Managers Training
Timeline
Regional Manager
Sater Oil, MSCO
11.2022 - Current
No Degree - General Business
American River College
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