Summary
Overview
Work History
Education
Skills
Timeline
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Ikram Ibro

Edmonton,AB

Summary

Dynamic sales associate with proven expertise in inventory management and customer engagement at 7 Eleven. Recognized for enhancing sales performance through effective visual merchandising and exceptional customer service. Adept at cash handling and maintaining a clean, organized environment, ensuring a positive shopping experience for all customers.

Overview

7
7
years of professional experience

Work History

Sales Associate

7 eleven
Edmonton, Alberta
04.2018 - 02.2020
  • Organized stockroom shelves according to size, color or style.
  • Tracked sales performance metrics to identify trends in market place.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Conducted inventories on a regular basis to track stock levels.
  • Processed credit card transactions quickly and securely.
  • Provided accurate information about products, prices and services.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Adhered to company initiatives and achieved established goals.

Sales Associate

sears
Edmonton, Alberta
03.2016 - 11.2017
  • Organized stockroom shelves according to size, color or style.
  • Tracked sales performance metrics to identify trends in market place.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Attended weekly team meetings to review performance goals and objectives.
  • Conducted inventories on a regular basis to track stock levels.
  • Processed credit card transactions quickly and securely.
  • Greeted customers and provided exceptional customer service.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Prepared merchandise for purchase or rental.
  • Answered store and merchandise questions and led customers to wanted items.

Cleaner

Canada place
Edmonton, Alberta
02.2013 - 06.2014
  • Maintained cleaning equipment and materials in a safe and sanitary working condition.
  • Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
  • Polished furniture to remove dust and dirt buildup.
  • Swept sidewalks and driveways of debris.
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Scrubbed walls to remove scuff marks or stains.
  • Sanitized frequented areas and equipment using approved supplies.
  • Cleaned windows, glass partitions and mirrors with cleaners and sponges.
  • Followed company uniform, performance and security policies with every job.
  • Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.

Education

High School Diploma -

Dire Dawa Highshool
Dire Dawa Ethiopia
09-2011

Skills

  • Sales tracking
  • Inventory management
  • Customer service
  • Cash handling
  • Visual merchandising
  • Product knowledge
  • Customer engagement
  • Money transfer systems
  • Sanitation practices
  • Chemical handling
  • Safety protocols
  • Physical stamina

Timeline

Sales Associate

7 eleven
04.2018 - 02.2020

Sales Associate

sears
03.2016 - 11.2017

Cleaner

Canada place
02.2013 - 06.2014

High School Diploma -

Dire Dawa Highshool

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Ikram Ibro