Iker Portillo Ramirez
Upland
Summary
Dynamic and reliable professional with a proven track record at Dnata Metro Air Services, excelling in high-volume mail processing. Known for accuracy and exceptional customer service, I thrive in fast-paced environments, effectively managing workflow and ensuring timely operations. A fast learner with strong multitasking abilities, dedicated to achieving excellence in every task.
Overview
3
3
years of professional experience
Work History
Property Maintenance Worker
Western Golf Properties
03.2024 - 05.2024
- Handled neglected property maintenance by grooming grass surrounding local residences.
- Operated and managed multiple types of heavy machinery
Mail Sorter
Dnata Metro Air Services
11.2022 - 11.2023
- Collaborated with team members to ensure timely processing of high-volume mail shipments.
- Maximized productivity by efficiently managing workflow during peak hours or periods of high volume activity.
- Scanned incoming pieces, logging and uploading information into mail-tracking system to support resolution of future inquiries.
- Evaluated mail trays to determine proper placement.
- Fast paced environment with heavy duty work and heavy items
Sales Associate
NLC
04.2022 - 10.2022
- Delivered exceptional customer service to a high-volume of clients daily.
- Scheduled and coordinated interview appointments for new hires.
- Provided lively interactions creating a welcoming atmosphere for clients.
- Friendly competitive environment as everyone is trying to provide a great service for the customer
- Engaged with customers extensively to fulfill their needs efficiently.
Cook
Panda Express
11.2021 - 04.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Stocker
Amazon
04.2021 - 10.2021
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
Education
Jefferson High School
Daily City, CA05.2021
Skills
- Reliability and punctuality
- Accuracy and precision
- Workplace safety
- Great Customer Service
- Money Handling
- Translating
- Fast paced
- Fast Lerner
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Property Maintenance Worker
Western Golf Properties
03.2024 - 05.2024
Mail Sorter
Dnata Metro Air Services
11.2022 - 11.2023
Sales Associate
NLC
04.2022 - 10.2022
Cook
Panda Express
11.2021 - 04.2022
Stocker
Amazon
04.2021 - 10.2021
Jefferson High School
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