Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
IKENNA BRUNO NDUKAUBA

IKENNA BRUNO NDUKAUBA

Brantford,Canada

Summary

Hardworking and focused business development manager with over ten years managerial professional experience in revenue generation and business development Human resources professional with extensive experience providing advice, coaching management, performance management and employee development Meticulous and disciplined with a strong communication and decision making skills to effectively relay information clearly and effectively and effectively to employees at all level. Passionate and thorough professional with a great positive attitude, always curious and ready to learn. Possess strong leadership and relationship building skills with the ability to support, manage and influence staffs.

Overview

15
15
years of professional experience
5
5
Certifications

Work History

Federal Airports Authority of Nigeria
09.2012 - Current
  • Federal Airports Authority of Nigeria is a service organization statutorily charged to manage all commercial Airports in Nigeria and provide services to both passengers and cargo Airlines
  • My responsibilities with Federal Airports Authority of Nigeria:
  • As a business development officer for the Authority, I identify and develop better business opportunities for improved revenue growth
  • Am in-charge of maintaining clients, stakeholders, concessionaire’s relationship, analyzing current strategies and developing improved action plans for smooth Airport commercial operations
  • As a business development officer for the Authority, I oversees policy – level business operations, advising management in profitable and non-profitable business ventures
  • Am tasked with the responsibility for the financial management of projects, negotiating and agreeing contracts for the interest of the Authority
  • Am responsible for ensuring that stakeholders, concessionaires and clients maintain a good credit records, ensuring their rent, services recovering charge, electricity bills, concession fee and premium are paid in due time
  • I re-negotiate existing aviation, commercial, advertising, lease or transport operators agreement
  • Am in-charge of preparing weekly, monthly and quarterly revenue report for the purpose of Budget Planning.

Visafone Nigeria
01.2011 - 01.2013
  • (Rium Registration Executive Customer Care) Visafone Nigeria is the foremost CDMA Company in Nigeria that offer voice and internet services
  • The company was acquired by MTN Nigeria to further entrench the excellence in telecommunication in Nigeria
  • My responsibilities with Visafone Nigeria:
  • I speak with customers via emails, live chat, on the phone to listen, and address their complains and ensure they are satisfied
  • I keep detailed records of customer interactions and customer account details
  • Speaking to new and existing customers about new charges, product and services
  • Providing proactive customer outreach and providing technical support
  • Collecting and analyzing customer feedback for improved service delivery
  • Developing and documenting knowledge into helpful contents, which includes writing articles, FAQs, help manual, how to guides, troubleshooting documentations and blog spots
  • Make product recommendations or services to customers based on their needs and preference.

Unic Insurance Plc
, Rivers
01.2008 - 01.2011
  • 25A Industrial Layout, Trans-Amadi Port- Harcourt, State Nigeria
  • Unic Insurance Plc operates as an insurance company
  • The company focuses on the life and health insurance business as well as financial services to customers in Nigeria both private and corporate bodies
  • My responsibilities with Unic Insurance Plc:
  • Am in-charge of creating, strategizing and implementing marketing campaigns that support business development and growth of the company
  • I assist new and old clients in providing the best insurance policy that is of great benefit to them
  • Proactively monitor emerging trends within the insurance and marketing industry, flagging relevant reports to my manager
  • I manage all marketing strategies and campaigns by working with our licensed vendors, insurance agents, sales agents and marketing team members
  • I assist and guide clients with filling insurance claims and process our insurance policy renewals
  • Meet with potential clients to discuss adequacy of existing insurance coverage and related financial resources.

Education

Certificate of Completion CPR/AED/First-Aid -

Masters in Business Administration - undefined

MBA - undefined

Post Graduate Studies Ahmadu Bello University

Bachelor of Science B.Sc (Hons) - Business Administration

Anambra State University

Senior School Certificate - undefined

Skills

Strategic planningundefined

Accomplishments

  • (Empower the Eagles Project Nigeria)
  • Training children on how to grow into responsible adults
  • Teaching the youths/children how to develop leadership skills
  • Protecting human right to benefit all
  • Ending drug abuse and trafficking
  • Training the youth on entrepreneurial development
  • Supporting the vulnerable and giving hope to the less privileged
  • Youth involvement in community development
  • Community Project Sustainability, Education and Health
  • 30th July 2013 Certificate of Training on Aviation Fuel Monitoring System, organized by Federal Airports Authority of Nigeria, in partnership with First Bank and Aviation Revenue Automation Project
  • 26th August 2008 Human Resource Development Technical Certification
  • I acquired special technical skills in areas such as computer repairs, spare parts mastering, Microsoft word, power point, excel, internet surfing, corel draw and general computer maintenance.

Certification

Federal Airports Authority of Nigeria.

Timeline

Federal Airports Authority of Nigeria
09.2012 - Current

Visafone Nigeria
01.2011 - 01.2013

Unic Insurance Plc
01.2008 - 01.2011

Certificate of Completion CPR/AED/First-Aid -

Masters in Business Administration - undefined

MBA - undefined

Post Graduate Studies Ahmadu Bello University

Bachelor of Science B.Sc (Hons) - Business Administration

Anambra State University

Senior School Certificate - undefined

IKENNA BRUNO NDUKAUBA