Ikenna Obasi
Windsor,Ontario
Summary
As a recent graduate with Honours in Business Administration, I am eager to embark on a dynamic career that allows me to apply my academic knowledge, strong analytical skills, and passion for business in a challenging and growth-oriented environment. Seeking an entry-level position where I can contribute to organizational success. Committed to leveraging my education and enthusiasm to make meaningful contributions to a forward-thinking company while continuously learning and adapting to industry trends.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Customer Service/Senior Accounts Receivable Specialist
Gowan Digital Marketing
Seaforth, Ontario
01.2023 - 05.2023
- Maintaining bookkeeping databases and spreadsheets, updating information as needed
- Communicating with clients and customers to request and arrange payments
- Recording and tracking payments in databases
- Updating client accounts based on payment or contact information
- Assisting clients via phone and email.
- Responded promptly to customer inquiries via phone or email.
Personal Portfolio Management
Ace of Spades Consulting
Windsor, Ontario
01.2014 - 12.2022
- Researched current market trends, industry news, and competitor analysis to inform investment decisions.
- Created reports tracking portfolio performance over time to identify any potential issues or opportunities.
- Monitored daily stock prices, economic indicators, and corporate news to assess impact on existing investments.
- Performed due diligence on prospective investments including financial statement analysis and competitive landscape reviews.
- Maintained accurate records of all transactions related to portfolio management activities.
Carpenter Apprentice
Diamond Home Improvement
Windsor, ON
03.2009 - 11.2022
- Interpreted blueprints or drawings for construction projects and ensured accuracy of measurements.
- Performed carpentry duties such as measuring, cutting, fitting, nailing, fastening and installing materials according to instructions.
- Inspected job sites before beginning work to identify potential hazards or risks.
- Conducted daily inspections of worksites to ensure quality standards were met.
- Cleaned job sites daily after completion of each task ensuring no debris was left behind.
- Cut and shaped material to specified measurements using hand tools such as saws, chisels, planes, and drills.
Delivery Driver
Vansh Technologies
Windsor, Ontario
01.2020 - 01.2021
- Customer-oriented transportation team member with excellent driving record who managed to deliver more than 150 parcels successfully each day
- Increased delivery efficiency mid-shift by altering routes during rush hours
- Established excellent rapport with management through working variety of shifts
- Promoted customer satisfaction by addressing concerns for quick resolution
- Operated vehicle safely in highly congested areas with no traffic violations.
Customer Representative
Investors Group Financial Services
Windsor, Ontario
01.2009 - 01.2017
- Maintained a high level of professionalism when dealing with difficult customers
- Provided exceptional customer service to ensure customer satisfaction
- Demonstrated excellent communication skills, both verbal and written, to effectively interact with customers
- Developed strong customer loyalty, through effective communication mediums.
- Performed data entry activities as needed.
- Resolved customer complaints promptly and efficiently.
- Demonstrated strong problem solving skills in addressing customer issues.
Education
Internship - Business Accountancy
Accutax & Services Ltd
Windsor, ON10.2019
Honours Business Administration Diploma - Honours Business Administration
Trios College
Windsor, ON08-2019
Skills
- Human Resources & Business
- Human Resources and Payroll
- Introduction to Management, Business Law & Ethics
- Introduction to Accounting (using Sage 50),
- Intermediate Accounting (using QuickBooks)
- Introduction to Business, Marketing, Customer Service & Sales
- Advanced Accounting Accpac
- Introduction to Finance
Certification
Business Administration, 09/2019, TriOS College, Windsor, Ontario
Timeline
Customer Service/Senior Accounts Receivable Specialist
Gowan Digital Marketing
01.2023 - 05.2023
Delivery Driver
Vansh Technologies
01.2020 - 01.2021
Personal Portfolio Management
Ace of Spades Consulting
01.2014 - 12.2022
Carpenter Apprentice
Diamond Home Improvement
03.2009 - 11.2022
Customer Representative
Investors Group Financial Services
01.2009 - 01.2017
Internship - Business Accountancy
Accutax & Services Ltd
Honours Business Administration Diploma - Honours Business Administration
Trios College
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