Ifeyinwa Jane Ezeugwa

• Managed customer expectations and helped navigate sales processes.
• Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
• Supported client acquisition strategies with pipeline management and lead qualification.
• Contributed to a positive team environment by actively participating in weekly sales meetings and sharing innovative ideas.

· Place 15+ outbound calls daily and scheduled appointments while responding to customer queries with accuracy and courtesy

· Exceed all set sales goals by 5%+ while providing outstanding customer service, which has enhanced the company’s revenue and productivity targets

• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Prepared merchandise for sales floor by pricing or tagging.