Ieyisha Livingston-Dey
Toronto,ON
Summary
Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work History
Flight crew team leader
Skyzone Toronto
Toronto
2022.04 - Current
- Engage with customers using verbal and non-verbal communication skills to promote a friendly and productive interaction
- Attend to customers needs and respond to concerns in a respectful and professional manner
- Act immediately and appropriately ensure the safety of guest in the event of an emergency
- Monitor the park and colleagues while working in a fast paced environment
- Ensure to maintain positive relations and rapport with guest
- Perform general maintenance and custodial duties.
Part time Bakery Clerk
Loblaws
Toronto
2019.08 - 2022.09
- Assisted in baked good preparations for the next day and prepare and package bakery products
- Provide suggestions to customers in selecting bakery items and provide excellent communication skills
- Maintain cleanliness and organization of the bakery department including closing duties.
Full time cleaner
TCHC youthworxs summer program
Toronto
2019.07 - 2019.08
- Support neighborhoods in community cleanup and assisted in light repair jobs
- Engage with both seniors and youth, facilitated activities and games
- Served and assisted in community givebacks.
Education
Social Service Worker, Canadian Social Welfare, The Sociology of Power, Privilege and Identity, Values, ethics and Professional Practice, understanding and working with groups -
George Brown College
2023.09 - Current
Highschool graduate -
Notre Dame highschool
Skills
- Customer service
- Communication skills
- Time management
- Leadership
- Providing and accepting constructive criticism
- Respectfully handle customer complaints
- Problem-Solving
- Team Supervision
- Team motivation
- Teamwork and Collaboration
- Client Service
- People Management
- Performance Improvement
- Complex Problem-Solving
- Documentation And Reporting
- Quality Improvement
- Attention to Detail
- Client Support
Languages
English
Native or Bilingual
Timeline
Social Service Worker, Canadian Social Welfare, The Sociology of Power, Privilege and Identity, Values, ethics and Professional Practice, understanding and working with groups -
George Brown College
2023.09 - Current
Flight crew team leader
Skyzone Toronto
2022.04 - Current
Part time Bakery Clerk
Loblaws
2019.08 - 2022.09
Full time cleaner
TCHC youthworxs summer program
2019.07 - 2019.08
Highschool graduate -
Notre Dame highschool