Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ida Golding-Whitter

LaSalle,QC

Summary

Results-driven Store Manager with expertise in staff training, inventory management, and customer engagement. Proven ability to enhance operational efficiency and create positive dining experiences.

Overview

11
11
years of professional experience

Work History

Store Manager

McDonalds
Montreal, Quebec
04.2015 - 12.2025
  • Supervised daily operations to ensure optimal service quality and efficiency.
  • Trained and mentored staff on customer service best practices and operational procedures.
  • Aligned staff scheduling with peak business hours to optimize labor utilization.
  • Managed inventory levels and conducted regular stock assessments for product availability.
  • Monitored inventory levels and conducted physical counts to ensure product availability.
  • Ensured compliance with health and safety regulations during food preparation and service.
  • Collaborated with management to develop promotional campaigns enhancing customer engagement.
  • Monitored cash handling processes to maintain accuracy and prevent discrepancies.
  • Resolved customer complaints effectively, promoting a positive dining experience for guests.
  • Resolved customer complaints in a timely manner.
  • Trained new employees to ensure effective onboarding and productivity.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Developed weekly work schedules for store personnel to meet operational demands.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Managed daily banking activities such as deposits and withdrawals.

Education

Bachelor of Arts - Foreign Languages And Literatures

Dawson
Montreal, QC
09-1992

Skills

  • Retail operations
  • Inventory management
  • Cash handling
  • Staff training
  • Shift scheduling
  • Customer engagement
  • Safety regulations
  • Conflict resolution
  • Problem solving
  • Leadership skills
  • Time management
  • Team building
  • Effective communication

Languages

English
Professional
French
Professional

Timeline

Store Manager

McDonalds
04.2015 - 12.2025

Bachelor of Arts - Foreign Languages And Literatures

Dawson
Ida Golding-Whitter