Ian Ibarra
San Diego
Summary
Highly motivated server with a desire to learn and improve. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept in upholding standards while quickly understanding new concepts.
Overview
9
9
years of professional experience
Work History
Server
Malibu Farm San Diego
06.2024 - Current
- Excel in providing exceptional guest experiences, accommodating food allergens and dietary restrictions with precision and care.
- Stay adaptable and well-informed about menu items, adjusting to sudden changes in ingredients throughout shifts.
- Consistently rank as a top 5 performer in sales, demonstrating strong upselling techniques and product knowledge.
- Foster a welcoming environment in a farm-to-table dining concept, emphasizing fresh, locally sourced ingredient
Server
Ironside Fish and Oyster
02.2024 - 06.2024
- Managed high-volume dining with up to 10-table sections in a fast-paced seafood-focused environment.
- Adapted to frequent menu changes (up to three times daily), mastering varying price points and complex presentations.
- Expertly upsold premium items, including caviar and lobster, achieving strong sales performance.
- Expanded wine knowledge through a diverse wine list encompassing Italy, France, California, and beyond.
Server
LAVO San Diego
11.2022 - 03.2024
- Communicated with kitchen staff regarding guest allergies, dietary needs, and other special requests
- Efficiently lead banquet event orders
- Won multiple sales contests throughout Summer 2023
- Proficient with Micros POS
- Thoroughly communicated with support staff per guest needs
- Expanded wine and spirit knowledge via company tastings and self-study
- Provided high customer satisfaction by resolving problems with knowledgeable and friendly service
Server
Puesto La Jolla
03.2022 - 11.2023
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
- Promoted excellent service to customers, successfully increasing referrals and walk-in business
- Applied comprehensive knowledge of tequila and mezcal to increase daily beverage sales
Support
Puesto La Jolla
05.2021 - 03.2022
- Trained new staff in bussing and cleaning procedures
- Assisted wait staff with timely food delivery and guest requests
- Worked quickly, communicated with other staff, and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests
Server
Momentos Cafe
04.2016 - 05.2021
- Fulfilled thorough and accurate opening and closing duties to facilitate smooth restaurant operations
- Managed closing duties, including restocking items and reconciling cash drawer
- Cross-trained in every restaurant role to maximize operational knowledge
Education
Bachelor's Degree - Political Science & Philosophy
University of California
01.2023
Associate of Arts - Political Science
San Diego Mesa College
San Diego, CA06-2020
Skills
- Exceptional Customer Service
- Sales Techniques
- High-volume dining
- Quality Control
- Daily specials memorization
- Wine service
- Calm demeanor
Languages
Spanish
Native or Bilingual
Timeline
Server
Malibu Farm San Diego
06.2024 - Current
Server
Ironside Fish and Oyster
02.2024 - 06.2024
Server
LAVO San Diego
11.2022 - 03.2024
Server
Puesto La Jolla
03.2022 - 11.2023
Support
Puesto La Jolla
05.2021 - 03.2022
Server
Momentos Cafe
04.2016 - 05.2021
Bachelor's Degree - Political Science & Philosophy
University of California
Associate of Arts - Political Science
San Diego Mesa College
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