IAN DUNCAN
Toronto,ON
Summary
Results-driven Sales Executive with a proven track record of increasing recurring revenue in Mid-Market and SMB segments. Seeking the role of Director of Business Development to leverage expertise in building and managing high-performing sales teams for exponential growth in North American Markets.
Overview
18
18
years of professional experience
1
1
Certification
Work History
DIRECTOR OF BUSINESS DEVELOPMENT AND CUSTOMER SUCCESS
02.2023 - Current
- Developed and executed a strategic sales plan, increasing recurring revenue from new and expansion customers in Mid-Market and SMB segments. -Established and led a dynamic sales team, utilizing a scalable model for enhanced customer engagement. -Recruited, trained, and mentored high-performing sales representatives and managers. -Collaborated with the marketing team to optimize customer acquisition strategies. -Led cross-functional teams for successful market penetration and partner strategy.
VICE PRESIDENT OF BUSINESS DEVELOPMENT, TORONTO
11.2016 - 02.2023
- Achieved 100% of annual department target in 2016/17, averaging $8 million annually. -Executed a strategic sales plan to increase revenue from new and expansion customers. -Conducted coaching sessions with business development managers, recruited, and trained top performers. -Developed and implemented training guidelines for the sales department. -Recognized as Uniglobe Travel's Business Development Manager of the Year in 2019.
REGIONAL SALES LEADER, CORPORATE TRAVELLER, TORONTO
11.2009 - 08.2016
- Contributed to national sales growth of over 25% year over year in 2015/2016. -Maintained regional sales staff, ensuring annual sales targets were consistently met. -Achieved National Sales Executive Team target in 2016. -Recognized as Top BDM Team Leader in 2013.
SALES CONSULTANT, METROLAND MEDIA GROUP, TORONTO
05.2006 - 11.2009
- Consistently exceeded weekly sales targets, establishing a robust account base. -Developed and implemented successful marketing strategies based on lead generation.
Education
BACHELOR OF COMMERCE - Business Management
RYERSON UNIVERSITY
01.2005
Skills
- Sales Strategy and Planning
- Team Building and Leadership
- Sales Performance and Optimization
- Market Analysis and Forecasting
- Customer Relationship Management
- Demand Generation and Marketing Collaboration
- Sales Leadership and Training
- Pipeline Development
- Revenue Growth
- Sales Coaching
Training
- Flight Centre Future Business Leader Training, 2014
- Metroland Management Training, 2007
References
References available upon request.
Certification
- Marketing Weekly Mini MBA in Marketing
Timeline
DIRECTOR OF BUSINESS DEVELOPMENT AND CUSTOMER SUCCESS
02.2023 - Current
VICE PRESIDENT OF BUSINESS DEVELOPMENT, TORONTO
11.2016 - 02.2023
REGIONAL SALES LEADER, CORPORATE TRAVELLER, TORONTO
11.2009 - 08.2016
SALES CONSULTANT, METROLAND MEDIA GROUP, TORONTO
05.2006 - 11.2009
BACHELOR OF COMMERCE - Business Management
RYERSON UNIVERSITY
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