Hyemin John
Barrie,ON
Summary
Experienced candidate with vast background in customer service roles. Possesses extensive knowledge of policies, procedures, and regulations related to cash handling and customer relations. Consistently praised for providing fast and accurate service, as well as being able to recognize and resolve customer complaints. Committed to providing outstanding customer service and maintaining an efficient and organized workplace.
Overview
10
10
years of professional experience
Work History
Cashier
PetSmart
02.2022 - Current
- Greeting pet parents and customers as they enter the store
- Managing inventory
- Answering customers' questions and inquiries while handling customer transactions
- Dealt with large sums of currency daily
Owner
Pursuer Of Light Photography
01.2015 - Current
- Personal photography company
- Hired by 50+ of clients for jobs ranging from weddings and other events to family photoshoots
- Completed all lighting, shooting, and editing
- Volunteered photography services for charity events with Canadian Cancer Society and Canadian Mental Health Association
Barista/Social Media Representative
Starbucks
04.2017 - 12.2021
- WHMIS Training
- Handled a high level of customer transactions per shift
- Trained in exceptional Starbucks customer service standards
- Oversaw closing of the store 200 times; responsible for cleanliness, security, and general upkeep
- Managed and maintained store inventory by stocking supplies and retail products
- Targeted the growth of the company's social media account, and posted weekly content to engage with clientele
- Greeted customers & provided positive interactions in a friendly and courteous manner
Cashier
Rona
04.2014 - 03.2016
- Accurately and efficiently cashed out clients in a friendly manner
- Assisted customers with product information per shift
Education
Diploma - Medical Office Administration
Georgian College
Barrie, ON06.2017
Skills
- Advanced skills in MS Office (Word, Excel, Powerpoint), Outlook, Adobe Lightroom, Adobe Photoshop, and Canva
- Ability to excel in fast-paced environment, good organizational skills, and strong attention to detail
- Standard First Aid CPR/AED Level C
- Experience with Accuro
References
Katherine MacGregor
- Character Reference
Phone number (226)988-8482
Email kmmacgre@gmail.com
Jennifer Behan
- High School Teacher, Bear Creek Secondary School
Phone Number (705)241-9338
Email jbehan@scdsb.on.ca
Timeline
Cashier
PetSmart
02.2022 - Current
Barista/Social Media Representative
Starbucks
04.2017 - 12.2021
Owner
Pursuer Of Light Photography
01.2015 - Current
Cashier
Rona
04.2014 - 03.2016
Diploma - Medical Office Administration
Georgian College
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