HYEEON (HAE-NA) KIM
New Westminster
Summary
Experienced barista with a solid background in various cafes, including a roastery cafe, excelling in coffee preparation and customer service. Known for maintaining a positive attitude and excellent relationships with customers, ensuring a seamless service experience. Highly adaptable, with a strong ability to follow instructions and contribute ideas to improve operations. Recognized as a reliable and valued team member by employers.
Overview
10
10
years of professional experience
Work History
Barista
Coffee Joongshim
07.2024 - 11.2024
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Cafe Operations Manager
Cafe Pandorothy
08.2022 - 06.2024
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Sales Associate
Olive-young
03.2022 - 06.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Barista
Ediya Coffee
05.2021 - 02.2022
- Operated espresso machines and commercial coffee brewers to create beverages.
Kitchen Assistant
Goobne Chicken
02.2021 - 08.2021
- Assisted chefs in food preparation tasks, resulting in timely meal service.
Barista Manager
Ediya Coffee
02.2018 - 07.2021
- Provided ongoing coaching and support to team members, helping them reach their full potential while fostering a culture of continuous learning and development.
Cashier
Sulbing
07.2019 - 09.2019
- Greeted customers entering store and responded promptly to customer needs.
Server
Ibabdom Gamjatang Restaurant
02.2015 - 12.2016
- Worked closely with the kitchen team to maintain a seamless dining experience.
Education
High School Diploma -
Haesung Girls' High School
Korea, Seoul02-2017
Skills
- Friendly and outgoing
- Team player
- New hire training
- Latte art
- Cooking
- Positive and professional
- Exceptional customer service
- Espresso machine operation
- Speedy and efficient
- Serving It Right
Timeline
Barista
Coffee Joongshim
07.2024 - 11.2024
Cafe Operations Manager
Cafe Pandorothy
08.2022 - 06.2024
Sales Associate
Olive-young
03.2022 - 06.2022
Barista
Ediya Coffee
05.2021 - 02.2022
Kitchen Assistant
Goobne Chicken
02.2021 - 08.2021
Cashier
Sulbing
07.2019 - 09.2019
Barista Manager
Ediya Coffee
02.2018 - 07.2021
Server
Ibabdom Gamjatang Restaurant
02.2015 - 12.2016
High School Diploma -
Haesung Girls' High School
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