Engaged with potential customers to build relationships and understand their needs and preferences.
Executed events at various locations across Ontario, learned event-based marketing logistics, and delivered results in terms of customer acquisitions and retention during these events
Conducted sales presentations to potential customers, highlighting product or service features and benefits.
Negotiated prices, terms, contracts, and securing sales transactions with customers
Trained sales representatives on company's sales process, from lead generation to post-sale follow-up, and coaching them on effective sales techniques, including prospecting, qualifying leads, handling objections, and closing deals
Manager
Toppings
05.2022 - 02.2023
Provided warm and welcoming dining experience by greeting and seating customers, providing menus, taking orders, and addressing inquiries
Effectively communicating and verifying customer orders to kitchen staff to ensure accurate and customer-specific meal preparations.
Efficiently managing payment processes, including presenting checks, processing payments, and maintaining accurate cash handling in accordance with restaurant procedures
Ensured high customer satisfaction by professionally addressing complaints and upholding restaurant service and food quality standards.
Education
BBA - Business Administration
Humber Institute of Technology And Advanced Learning
Toronto, ON
04.2025
Skills
Communication Skills
Problem-Solving
Team Leadership
Organizational Skills
Conflict Resolution
Multi-Tasking
Inventory and Resource Management:
Languages
English
Native or Bilingual
Timeline
Sales Training Manager
ARK Marketing Performance
03.2023 - Current
Manager
Toppings
05.2022 - 02.2023
BBA - Business Administration
Humber Institute of Technology And Advanced Learning
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