Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Humam Kamil

Kitchener,ON

Summary

Accomplished Emergency Dispatcher and Security Officer with a proven track record at Securitas Canada-TMMC, adept in situational awareness and emergency procedures. Enhanced emergency response times and workplace safety, leveraging strong customer service and computer skills. Excelled in employee supervision, contributing to a secure, efficient environment and exceeding performance goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Emergency Dispatcher

Securitas Canada- TMMC
01.2024 - Current
  • Improved response times by prioritizing and efficiently managing emergency calls.
  • Maintained accurate records of dispatched calls and their outcomes, ensuring thorough documentation for future reference.
  • Enhanced productivity by guaranteeing timely emergency response with no service delivery issues.
  • Participated in ongoing professional development opportunities to stay current on best practices in emergency communications and technology advancements.

Mobile Security Officer

Securitas Canada-TMMC
04.2020 - Current
  • Optimized resource allocation through effective scheduling, ensuring adequate coverage at all times without sacrificing quality service delivery standards.
  • Maintained a safe environment for customers and employees by enforcing facility policies and procedures.
  • Contributed to a secure workplace culture by proactively identifying potential risks or vulnerabilities within assigned locations.
  • Streamlined access control processes through the implementation of efficient visitor registration protocols.

Production Team Leader

Bendall Inc
08.2018 - 03.2020
  • Mentored new employees, providing them with the necessary knowledge and guidance to become effective members of the production team.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Led a team of production workers to consistently meet deadlines and exceed performance goals.
  • Improved employee morale by fostering a positive work environment through clear communication and supportive leadership.

Machine Operator

Bendall Inc
02.2018 - 08.2018
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.

Education

GED -

St Louis
Kitchener, ON
11.2018

Skills

  • Customer Service
  • Situational Awareness
  • NCIC Database
  • Employee Supervision
  • Public Safety
  • Typing Speed
  • Emergency Procedures
  • Quick Response Time
  • Computer Skills
  • Data Entry

Languages

English
Full Professional
Arabic
Native or Bilingual
Turkish
Limited Working

Certification

APCO Institute public safety telecommunicator


Timeline

Emergency Dispatcher

Securitas Canada- TMMC
01.2024 - Current

Mobile Security Officer

Securitas Canada-TMMC
04.2020 - Current

Production Team Leader

Bendall Inc
08.2018 - 03.2020

Machine Operator

Bendall Inc
02.2018 - 08.2018

GED -

St Louis

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Humam Kamil