HUMAM DHEYAB
Canada
Summary
Experienced Team Member, bringing outstanding performance and working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs. Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills. Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Overview
5
5
years of professional experience
Work History
ASSISTANT MANAGER
H&D Arts Ltd.
05.2023 - 12.2023
- Mentored and coached team members, fostering accountability and driving professional growth across the workforce.
- Streamlined vendor coordination, ensuring timely product deliveries, and quickly resolving supply chain issues to maintain optimal inventory levels.
- Prioritized team tasks, developed schedules, and tracked performance metrics to align with operational goals and improve efficiency.
- Strategically planned staff shifts to maintain peak-hour coverage while effectively managing labor costs, preventing budget overruns.
- Ensured a clean, safe, and well-organized store environment, significantly enhancing customer satisfaction and the overall shopping experience.
- Designed and executed comprehensive staff training programs, elevating product expertise, and enhancing customer service capabilities.
SUPERVISOR
Domino's Pizza
04.2019 - 09.2022
- Spearheaded customer service training initiatives, crafting materials and conducting sessions that significantly boosted team performance and enhanced customer satisfaction.
- Conducted in-depth employee evaluations, delivering personalized coaching to address performance gaps, resulting in improved team efficiency and effectiveness.
- Delivered detailed forecasting reports and ad-hoc analysis to support critical decision-making, directly contributing to operational improvements.
- Enforced company policies with clarity and consistency, setting clear expectations that maintained high standards across the workforce.
- Reduced employee turnover by creating a positive, growth-oriented work culture through regular feedback, mentorship, and opportunities for professional development.
Education
BBA - Finance
University of Prince Edward Island
Charlottetown, PE05-2024
Skills
- Budgeting and finance
- Training and Development
- Adaptability and Flexibility
- Employee Coaching and Mentoring
- Team Leadership
- Customer Service
- Succession Planning
- Staff Supervision
- Sales skills
Timeline
ASSISTANT MANAGER
H&D Arts Ltd.
05.2023 - 12.2023
SUPERVISOR
Domino's Pizza
04.2019 - 09.2022
BBA - Finance
University of Prince Edward Island
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