Hugo Chacala
AES Services
Union City
2027
years of professional experience
Work History
IHSS Care Provider
2 Years 5 Months- Assisted clients with mobility, ensuring comfort and safety at all times.
- Provided personal care and assistance with daily living activities for clients.
- Implemented safety measures to ensure well-being during caregiving tasks.
- Maintained accurate records of client care and progress reports.
- Communicated effectively with clients and families to address needs and concerns.
- Coordinated transportation for medical appointments and community activities.
- Developed personalized care plans in collaboration with healthcare professionals.
- Prepared nutritious meals according to dietary restrictions and preferences for better overall health.
- Provided transportation and appointments management.
- Provided transportation for clients to medical appointments, social events, and other necessary outings.
- Ensured a safe and comfortable environment by maintaining a clean and organized living space.
- Assisted clients with daily living activities, promoting independence and quality of life.
- Administered medications as prescribed, ensuring proper dosage and adherence to schedules.
- Conducted regular assessments of client health status, identifying potential issues early on for prompt intervention.
- Provided mobility assistance such as walking and regular exercising.
- Supported clients in managing personal finances, paying bills, and budgeting responsibly.
- Maintained strict confidentiality regarding all aspects of client personal information and medical history.
- Followed nutritional plans to prepare optimal meals.
- Collaborated with healthcare professionals to develop personalized care plans for optimal results.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Monitored client progress carefully, adjusting care plans accordingly for improved outcomes.
- Advocated for the rights of clients within the healthcare system, ensuring access to necessary resources and services.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Assisted with daily living activities, running errands, and household chores.
- Transported clients to and from medical appointments with safety and efficiency.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
ILS Instructor
- Enhanced learner engagement through interactive instructional techniques and technology integration.
- Collaborated with cross-functional teams to refine curriculum based on learner needs and industry trends.
- Established strategic partnerships with industry stakeholders to align training objectives with organizational goals.
- Mentored new instructors, fostering skills in instructional design and delivery methods within ILS programs.
- Established collaborative relationships with colleagues to share resources, ideas, and strategies for improving instructional techniques.
- Provided ongoing support for students with special needs by adapting lessons and working closely with case managers to ensure successful outcomes.
- Integrated adaptive technologies into lesson plans to accommodate learners with diverse needs, ensuring equitable access to instructional content for all students.
- Utilized various assessment tools to measure student progress and adjust instruction accordingly, ensuring continuous improvement in academic achievement.
- Continuous reflection on personal teaching practices and actively sought feedback from peers and supervisors for ongoing professional growth.
- Collaborated with fellow instructors to develop comprehensive curriculum, resulting in improved performance across the board.
- Conducted community-based activities to train clients in community settings.
- Delivered assistance and helped clients develop skills as required by ILS objectives.
- Encouraged participants to complete tasks while promoting individual choice and decision-making opportunities.
- Supported developmentally disabled adults to help maintain self-sustaining and independent living environment.
- Facilitated instruction and support to clients based upon unique needs and goals.
Ware House Manger
3 Years 11 Months- Delivery Driver, Stocking, Inside Sale
- Delivered products to customers in a timely and professional manner.
- Verified orders for accuracy before delivery.
- Maintained excellent customer service and communication during deliveries.
- Restocked shelves and displays to ensure products were readily available.
- Organized inventory and maintained a clean, orderly sales floor.
- Assisted with receiving, unloading, and storing merchandise shipments.
- Monitored stock levels and reported low inventory to management.
- Assisted customers with product selection and purchases.
- Processed sales transactions accurately and efficiently.
- Answered customer questions and provided information about products and promotions.
- Helped achieve store sales goals through upselling and cross-selling techniques.
Parts Counter Sales / Customer Service Representative
1 Year 10 Months- Processed customer orders by phone and ensured accurate order fulfillment.
- Prepared sales orders, invoices, and sales contracts.
- Provided customers with product information, pricing, quotes, and warranty support.
- Processed payments and obtained credit authorizations.
- Maintained inventory records and monitored stock levels.
- Identified replacement parts based on customer needs and product inspections.
- Resolved customer concerns and recommended service and process improvements.
- Maintained accurate customer, sales, and inventory records.
Delivery Driver
1 Year 6 Months- Loaded, secured, transported, and delivered merchandise safely and efficiently.
- Operated forklifts and pallet jacks to load and unload shipments.
- Maintained accurate mileage, fuel, delivery, and transaction records.
- Coordinated vehicle maintenance and repairs to ensure safe operation.
- Verified orders and inventory before delivery to ensure accuracy.
- Communicated order updates, shipping information, and delivery schedules to customers.
- Collected payments and maintained transaction documentation.
- Resolved customer concerns and provided excellent service.
Education
High School Diploma
Skills
Customer Service
Multitasker
Bilingual
Order Processing
Inventory Management
Shipping & Receiving
Problem Resolution
Team Collaboration
Timeline
IHSS Care Provider
In Home Supportive Services
03.2024 - CurrentRead More
Ware House Manger
Tom Duffy Inc
11.2020 - 10.2024Read More
Parts Counter Sales / Customer Service Representative
Western Pacific Distributors
03.2018 - 01.2020Read More
Delivery Driver
Western Pacific Distributors
09.2016 - 03.2018Read More
ILS Instructor
AES Services
2018 - CurrentRead More
James Logan High School
High School Diploma
Read More