Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Chung Fai Horace Leung

Vancouver,BC

Summary

Results-driven Import and Export Coordinator at Compass Relocation, skilled in advanced data analysis and customer service. Successfully negotiated freight rates, achieving significant cost reductions, while enhancing shipment efficiency through meticulous documentation and proactive problem-solving. Proven ability to develop pricing strategies that optimize profitability and improve customer satisfaction.

Overview

19
19
years of professional experience

Work History

Import and Export Coordinator

Compass Relocation
Vancouver, BC
04.2024 - 09.2024
  • Negotiated freight rates with shipping companies to reduce costs associated with imports and exports.
  • Identified opportunities for improvement within current processes in order to increase efficiency and reduce costs associated with imports and exports.
  • Maintained detailed records of all imported and exported products.
  • Ensured proper documentation was completed prior to customs clearance of shipments at ports of entry or exit.
  • Assisted customers with any questions or concerns that arose during the import and export process.
  • Checked import and export documentation to determine cargo contents.

Customer Service/Global Pricing Analyst

DSV Logistics
02.2021 - 05.2023
  • Reduced pricing errors by implementing rigorous data validation process and streamlining communication channels.
  • Increased sales revenue by optimizing price strategies based on market research and competitive analysis.
  • Developed dynamic pricing models for maximizing profitability, considering demand elasticity and cost structures.
  • Collaborated with cross-functional teams to ensure accurate implementation of global pricing strategies across all regions.
  • Enhanced customer satisfaction levels by providing timely responses to pricing inquiries and resolving discrepancies efficiently.
  • Streamlined pricing approval process, reducing turnaround time for quote requests from clients.

Pricing and Ocean /Air Freight Coordinator

Agility Logistics
Richmond, BC
10.2005 - 01.2021
  • Enhanced shipment efficiency by coordinating airfreight activities and managing shipping documentation.
  • Streamlined cargo movement for faster delivery times by implementing effective communication between carriers, clients, and warehouse personnel.
  • Improved customer satisfaction with timely deliveries by tracking air shipments and providing regular updates to clients.
  • Reduced shipping costs for company by negotiating competitive rates with airlines and freight forwarders.
  • Ensured compliance with international regulations by verifying export documents and maintaining accurate records of shipments.
  • Minimized shipment delays through proactive identification and resolution of potential issues in the shipping process.
  • Scheduled ocean and air bookings for hazardous and nonhazardous materials and simple and complex cargo shipments.

Education

Graduate Certificate - Marketing And Interior Design

BCIT
Vancouver, BC
07.1997

Skills

  • Strong Analytical Skills
  • Margin improvement strategies
  • Critical thinking aptitude
  • Advanced data analysis
  • International market awareness
  • Problem-solving mindset
  • Attention to detail
  • Cost structure analysis
  • Pricing strategy development
  • Shipping documentation
  • Pricing strategy
  • Customer service
  • Problem solving

Affiliations

  • Kendo -Japanese Martial arts , Swimming and Gym

Languages

English, Cantonese and Mandarin

Timeline

Import and Export Coordinator

Compass Relocation
04.2024 - 09.2024

Customer Service/Global Pricing Analyst

DSV Logistics
02.2021 - 05.2023

Pricing and Ocean /Air Freight Coordinator

Agility Logistics
10.2005 - 01.2021

Graduate Certificate - Marketing And Interior Design

BCIT

Similar Profiles

CREATE PROFILE
Chung Fai Horace Leung