Hooria Riasat
Milton,ON
Summary
Welcoming, personable individual with well-developed hospitality skills. Handles high-pressure situations with undeniable grace and poise.
Overview
1
1
year of professional experience
Work History
Dental Administrator
Tazeen’s Dental Care
01.2024 - 05.2024
- Improved patient scheduling efficiency by streamlining appointment booking processes
- Addressed patient inquires professionally and swiftly via phone calls or emails to provide exceptional customer service experiences
- Reduced patient wait times through efficient management of the front desk and prioritization of tasks
- Promoted a welcoming atmosphere by overseeing office’s cleanliness, organization and decor updates as needed
Hotel Receptionist
Nine Tree Luxury Hotel and Suites
03.2023 - 10.2023
- Maintained a professional appearance of the front desk area by keeping it clean, organized, and well-stocked with necessary supplies.
- Provided exceptional customer service for a memorable stay, addressing guest inquiries and resolving issues promptly.
- Enhanced guest satisfaction by efficiently managing check-ins and check-outs at the hotel reception.
- Collaborated with housekeeping staff to ensure timely room availability and cleanliness for incoming guests.
SEO Content Writer
Techbuzz
12.2022 - 08.2023
- Creating high-quality, SEO-Optimized content for both Techbuzz & our external clients
- Proofread and edit blog posts before publication.
Education
Bachelor of Science - English Literature
University of Management And Technology
Lahore, Pakistan03.2023
Skills
- Customer Assistance
- Reliability and punctuality
- Cultural Sensitivity
- Safety awareness
- Initiative-taking
- Multilingual Proficiency
Languages
English
Full Professional
Urdu
Native or Bilingual
Timeline
Dental Administrator
Tazeen’s Dental Care
01.2024 - 05.2024
Hotel Receptionist
Nine Tree Luxury Hotel and Suites
03.2023 - 10.2023
SEO Content Writer
Techbuzz
12.2022 - 08.2023
Bachelor of Science - English Literature
University of Management And Technology