David Lee
Garden Grove
Summary
Innovative E-Commerce Owner known for high productivity and efficient task completion. Possess specialized skills in digital marketing, inventory management, and customer relationship building. Excel in communication, problem-solving, and adaptability, ensuring seamless operations and customer satisfaction. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
E-Commerce Owner
DIGITMON
Fountain Valley
07.2022 - Current
- Developed and maintained website content to ensure accuracy of product information and pricing.
- Analyzed customer feedback to identify areas for improvement in the e-commerce platform.
- Monitored competitors' websites for changes in prices, product selection.
- Identified opportunities for growth within the e-commerce marketplace.
- Troubleshot any issues that arose during shipping process or post-purchase experience.
- Tracked orders from fulfillment centers to ensure timely delivery of goods to customers.
- Utilized Amazon Seller Central tools such as Advertising Campaign Manager and Inventory Placement Service.
- Created product listings, optimized titles, descriptions, bullet points and images for maximum visibility on search engine results.
- Managed inventory levels across multiple channels including Amazon FBA, eBay, Walmart.com.
- Calculated revenue, sales and expenses using financial accounting or spreadsheet software.
- Filled customer orders by packaging items or transferring to manufacturers or third-party distributors.
E-Commerce Manager
JC Distro
Brea
06.2018 - 06.2022
- Managed the day-to-day operations of the e-commerce platform, including product management, website content updates and customer service.
- Supported sales team members to drive growth and development.
- Tracked orders from fulfillment centers to ensure timely delivery of goods to customers.
- Managed inventory levels across multiple channels including Amazon FBA, eBay, Walmart.com.
- Built successful online business from ground up, collecting capital, setting up online presence and managing customer interactions.
Education
High School Diploma -
Fountain Valley High School
Fountain Valley06-2013
Skills
- Website management
- Inventory management
- E-commerce strategy
- Shipping logistics
- Order fulfillment
- Sales management
- Data analysis
- FLUENT IN Korean
Languages
English
Full Professional
Korean
Native/ Bilingual
Timeline
E-Commerce Owner
DIGITMON
07.2022 - Current
E-Commerce Manager
JC Distro
06.2018 - 06.2022
High School Diploma -
Fountain Valley High School
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