my passion in life from a very young age was eventing ,and everything that goes along with eventing Hunter ,jumper, and cross county riding showsworking with young horses riding in training shows and working with my trainers is what has always brought me the most joy
Holly Baldwin
Hidden Valley Lake
Summary
Dynamic hospitality professional with extensive experience at excelling in team leadership and inventory management. Proven track record of enhancing customer satisfaction through timely service and effective communication. Recognized for reliability and ability to train staff, ensuring high standards in fast-paced environments.
Overview
1998
1998
years of professional experience
Work History
Catering Assistant
Peggy Bell Catering/seasonal
- Assisted in food preparation and presentation for diverse catering events.
- Managed inventory supplies, ensuring timely replenishment and organization.
- Collaborated with team to deliver exceptional customer service during events.
- Set up and dismantled catering equipment, maintaining cleanliness standards.
Server /Bar Attendant
Elaine Bell Catering/seasonal
- Provided exceptional customer service in high-pressure catering environment.
- Assisted in food preparation and presentation to ensure quality standards.
- Maintained cleanliness and organization of dining areas and service stations.
- Collaborated with team members to efficiently execute events and banquets.
- Served food and beverages promptly with focused attention to customer needs.
Server Assistant Manager
The Duck Club
01.1997 - 02.1998
- Assisted in training new staff on operational procedures and customer service standards.
- Coordinated daily shift schedules to optimize team performance and service efficiency.
- Implemented inventory management practices to maintain stock levels and reduce waste.
- Monitored dining area cleanliness, ensuring compliance with health and safety regulations.
- Collaborated with kitchen staff to streamline order processing and enhance communication.
Server Bar Tender /Cocktail Server
Felix and Louis
08.1996 - 05.1997
- Managed food and beverage orders efficiently, adhering to restaurant protocols and standards.
- Assisted in training new team members on menu items and service procedures.
- Upsold daily specials and promotions, contributing to increased customer satisfaction and sales revenue.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server and Catering Staff
Forestville Bistro Kitchen and Bar
02.1995 - 07.1995
- Provided exceptional customer service to enhance guest satisfaction and loyalty.
- Managed multiple tables efficiently during peak hours, ensuring timely order delivery.
- Collaborated with kitchen staff to ensure accurate meal preparation and presentation.
- Maintained cleanliness and organization of dining area for optimal guest experience.
- Assisted in training new servers on menu knowledge and service standards.
Hospitality Assistant
Topolos Russian River
05.1994 - 01.1995
- Assisted in training new staff on menu items and service procedures.
- Supported inventory management through accurate tracking of supplies and equipment.
- Collaborated with kitchen staff to ensure timely food delivery to guests.
- Handled customer inquiries and resolved issues to enhance satisfaction levels.
Education
High School Diploma -
Ojai Boarding School
Ojai, CASkills
- Timely delivery
- Team leadership
- Chef support
- Inventory management
- Reliability and punctuality
- Team management
- Food presentation
- Table setting proficiency
- Food restocking
- Bartending
- Hospitality and accommodation
- Customer service
- Problem-solving
- Customer engagement
- Attention to detail
Interests
Timeline
Server Assistant Manager
The Duck Club
01.1997 - 02.1998
Server Bar Tender /Cocktail Server
Felix and Louis
08.1996 - 05.1997
Server and Catering Staff
Forestville Bistro Kitchen and Bar
02.1995 - 07.1995
Hospitality Assistant
Topolos Russian River
05.1994 - 01.1995
Catering Assistant
Peggy Bell Catering/seasonal
Server /Bar Attendant
Elaine Bell Catering/seasonal
High School Diploma -
Ojai Boarding School