Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Holly Baldwin

Hidden Valley Lake

Summary

Dynamic hospitality professional with extensive experience at excelling in team leadership and inventory management. Proven track record of enhancing customer satisfaction through timely service and effective communication. Recognized for reliability and ability to train staff, ensuring high standards in fast-paced environments.

Overview

1998
1998
years of professional experience

Work History

Catering Assistant

Peggy Bell Catering/seasonal
  • Assisted in food preparation and presentation for diverse catering events.
  • Managed inventory supplies, ensuring timely replenishment and organization.
  • Collaborated with team to deliver exceptional customer service during events.
  • Set up and dismantled catering equipment, maintaining cleanliness standards.

Server /Bar Attendant

Elaine Bell Catering/seasonal
  • Provided exceptional customer service in high-pressure catering environment.
  • Assisted in food preparation and presentation to ensure quality standards.
  • Maintained cleanliness and organization of dining areas and service stations.
  • Collaborated with team members to efficiently execute events and banquets.
  • Served food and beverages promptly with focused attention to customer needs.

Server Assistant Manager

The Duck Club
01.1997 - 02.1998
  • Assisted in training new staff on operational procedures and customer service standards.
  • Coordinated daily shift schedules to optimize team performance and service efficiency.
  • Implemented inventory management practices to maintain stock levels and reduce waste.
  • Monitored dining area cleanliness, ensuring compliance with health and safety regulations.
  • Collaborated with kitchen staff to streamline order processing and enhance communication.

Server Bar Tender /Cocktail Server

Felix and Louis
08.1996 - 05.1997
  • Managed food and beverage orders efficiently, adhering to restaurant protocols and standards.
  • Assisted in training new team members on menu items and service procedures.
  • Upsold daily specials and promotions, contributing to increased customer satisfaction and sales revenue.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Server and Catering Staff

Forestville Bistro Kitchen and Bar
02.1995 - 07.1995
  • Provided exceptional customer service to enhance guest satisfaction and loyalty.
  • Managed multiple tables efficiently during peak hours, ensuring timely order delivery.
  • Collaborated with kitchen staff to ensure accurate meal preparation and presentation.
  • Maintained cleanliness and organization of dining area for optimal guest experience.
  • Assisted in training new servers on menu knowledge and service standards.

Hospitality Assistant

Topolos Russian River
05.1994 - 01.1995
  • Assisted in training new staff on menu items and service procedures.
  • Supported inventory management through accurate tracking of supplies and equipment.
  • Collaborated with kitchen staff to ensure timely food delivery to guests.
  • Handled customer inquiries and resolved issues to enhance satisfaction levels.

Education

High School Diploma -

Ojai Boarding School
Ojai, CA

Skills

  • Timely delivery
  • Team leadership
  • Chef support
  • Inventory management
  • Reliability and punctuality
  • Team management
  • Food presentation
  • Table setting proficiency
  • Food restocking
  • Bartending
  • Hospitality and accommodation
  • Customer service
  • Problem-solving
  • Customer engagement
  • Attention to detail

Interests

my passion in life from a very young age was eventing ,and everything that goes along with eventing Hunter ,jumper, and cross county riding showsworking with young horses riding in training shows and working with my trainers is what has always brought me the most joy

Timeline

Server Assistant Manager

The Duck Club
01.1997 - 02.1998

Server Bar Tender /Cocktail Server

Felix and Louis
08.1996 - 05.1997

Server and Catering Staff

Forestville Bistro Kitchen and Bar
02.1995 - 07.1995

Hospitality Assistant

Topolos Russian River
05.1994 - 01.1995

Catering Assistant

Peggy Bell Catering/seasonal

Server /Bar Attendant

Elaine Bell Catering/seasonal

High School Diploma -

Ojai Boarding School

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Holly Baldwin