Holly Annand
Bourget,ON
Summary
Dynamic professional with a proven track record at Flagger Force Traffic Control Services, showcasing exceptional customer service and problem-solving skills. Excelled in fast-paced environments, enhancing team collaboration and customer satisfaction. Demonstrated ability to adapt and communicate effectively, achieving significant improvements in operational efficiency.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
10
10
years of professional experience
Work History
R.W Tomlinson
Flagger Force Traffic Control Services
05.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
PSW
PSW, NHI- Nursing and Homemakers
03.2020 - 01.2023
- Provided respite care for family members, allowing them necessary breaks from caregiving responsibilities while ensuring continuous support for their loved ones.
- Assisted with meal preparation according to dietary restrictions, promoting healthy eating habits among patients.
- Maintained a safe environment for patients by following proper infection control procedures during personal care tasks.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Provided safe mobility support to help patients move around personal and public spaces.
- Enhanced patient comfort by assisting with daily living activities such as bathing, dressing, and grooming.
Mr Gas
Cashier Retail
02.2015 - 02.2020
- . Educated customers about loyalty programs available at the gas bar leading to increased membership enrollment.
- Assisted customers with fuel selection, ensuring they received the correct type and amount of fuel for their vehicles.
- Ensured compliance with local regulations regarding fuel storage, handling, and dispensing procedures.
- Resolved minor technical issues with equipment by troubleshooting and performing basic repairs as needed.
- Managed cash register transactions accurately, ensuring proper payment and change were given to customers.
- Maintained a clean and organized work environment for better customer experience.
- Followed safety protocols while working with hazardous materials, reducing potential accidents or spills.
- Enhanced customer satisfaction by providing efficient and friendly service at the gas bar.
- Built trustful relationships with customers to encourage return visits.
- Maintained clean and orderly work station.
Education
High School Diploma -
St Peters Catholic Highoo School
Ottawa06-2005
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Languages
English
Full Professional
Timeline
R.W Tomlinson
Flagger Force Traffic Control Services
05.2024 - Current
PSW
PSW, NHI- Nursing and Homemakers
03.2020 - 01.2023
Mr Gas
Cashier Retail
02.2015 - 02.2020
High School Diploma -
St Peters Catholic Highoo School
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