Hiu Wah Ares Lee
Richmond,BC
Summary
I was responsible for overall administration area support in various areas over 10 years but not limited to general office operation, vendors' management, environmental sustainability initiatives, ISO certification audit etc.
I was also a customer services officer at Hong Kong airport for around 4 years, during the time, I received numerous of appreciations from customers and managers to confirm my working performance.
Most of my supervisors are impressed with my working attitude and productivity. I am highly competent and well-organized, I dedicated and devoted to my jobs. I am flexible and willing to work at my best to any project assigned to me.
I am an outgoing and excellent communicator. My positive attitude and laugh cheer up the team while my interpersonal and communication skills help to establish productive and professional rapport with other colleagues and vendors.
Please review my application and do not hesitate to reach out if you have any questions or need further clarification on my experience. I would love to meet with you and discuss this position in detail.
Thank you for your consideration.
Overview
23
23
years of professional experience
Work History
Office Administrator
CL Accounting and Tax Services Ltd. CPA
Burnaby, BC
09.2021 - Current
- Carry out administrative activities of the establishment
- Establish work priorities and ensure procedures are followed and deadlines are met
- Be in charge of planning office services such as working staff's accommodation, daily office equipment and supplies
- Prepare the administrative forms and parking services
- Resolve customer problems and concerns
Senior Administrator
Deloitte Touche Tohmatsu
Hong Kong, Hong Kong
08.2017 - 04.2021
- Manage offices’ access control and CCTV systems and prepare regular reports
- Coordinate the Firm’s office security matters
- Manage company car booking and prepare car usage analysis
- Handle staff card matters and take care of the database and card machine
- Process monthly vendor payments and contract
- Handle firm flat matters
- ISO handling
- Orientation for new staff
- Arranging travel arrangements
- Green initiative
- Staff events arrangements
Office Administrator
Galileo Asia, LLC
Hong Kong, Hong Kong
03.2014 - 08.2017
- Receptionist
- Handle switchboard and Answer customer enquiries
- Coordinate internal training, carry out pre-course and post-course admin duties
- Coordinate office equipment and fixture maintenance
- Replenish stationary and pantry supplies
- Arrange appointments
- Coordinate travel arrangements
- Bulk-mail customer invoices and rebate cheuqes
- Subscriber fee receivable and bank-in cheques
- Reserve funding
- Settle payment for vendor
- Office renovation
- Timely coordination of courier services
Office Administrator
BEENET
Hong Kong, Hong Kong
02.2012 - 12.2013
- Handle switchboard and Answer customer enquiries
- Provide all-rounded secretarial and administrative support to office colleagues, including arranging office equipment, coordinate meetings, arranging appointments and delivery, handle business travel arrangements
- Support Finance team for petty cash arrangements, handling expense claims from colleagues
- Support HR director to handle human resources duties such as local recruitment, maintain leave & attendance records, organize staff events and assist in company events
Sales and Marketing Executive
Parco Pacific Ltd
Hong Kong, Hong Kong
08.2010 - 02.2012
- Administration, arrange meeting and appointment and take minutes for every meeting, prepare flight ticket and accommodation for business trip
- Create and develop new products
- Handle inquiries from customers and develop clients’ network and maintain good relationship with them
- Attending few trade shows per year for promoting company's products and occasional travel to mainland China
Account Executive
R-pac HK Ltd
Hong Kong, Hong Kong
11.2008 - 08.2010
- Working with ERP system, handle inquiries from customers and create and develop new product
- Develop clients' network and maintain good relationship with them.
Customer Services Officer
Hong Kong International Airport Services Limited, Aviation
Hong Kong, Hong Kong
02.2005 - 09.2008
- To handle passengers at boarding and arrival gates efficiently
- Assign duties to staffs and handle telex at office
- As a mentor and lead the new joiners during their on-job training.
Merchandiser
Nationbright Industries
Hong Kong, Hong Kong
07.2001 - 02.2005
- Coordinate meeting and appointment and take minutes for every meeting
- To communicate with the suppliers and customers who come from different countries
- Issuing invoice and quotation, meeting customers and suppliers.
Education
Bachelor of Arts - BA (Hons) Business Management
University of Sunderland
United Kingdom12.2019
Professional Diploma - Project Management and Corporate
The Chinese University of Hong Kong, School of Continuing And Professional Studies
Hong Kong07.2010
High School Graduated -
Hoh Fuk Tong Evening School
Hong Kong07.2001
Skills
- Travel coordination
- Office supply management
- Time management
- Microsoft Office expertise
- Adaptive team player
- Customer relations
- Clerical support
Languages
English
Full Professional
Cantonese
Native/ Bilingual
Manadrin
Full Professional
Timeline
Office Administrator
CL Accounting and Tax Services Ltd. CPA
09.2021 - Current
Senior Administrator
Deloitte Touche Tohmatsu
08.2017 - 04.2021
Office Administrator
Galileo Asia, LLC
03.2014 - 08.2017
Office Administrator
BEENET
02.2012 - 12.2013
Sales and Marketing Executive
Parco Pacific Ltd
08.2010 - 02.2012
Account Executive
R-pac HK Ltd
11.2008 - 08.2010
Customer Services Officer
Hong Kong International Airport Services Limited, Aviation
02.2005 - 09.2008
Merchandiser
Nationbright Industries
07.2001 - 02.2005
Bachelor of Arts - BA (Hons) Business Management
University of Sunderland
Professional Diploma - Project Management and Corporate
The Chinese University of Hong Kong, School of Continuing And Professional Studies
High School Graduated -
Hoh Fuk Tong Evening School
Similar Profiles
JOSH JZ ZHANGJOSH JZ ZHANG
Certified Public Accountant at JOSH ZHANG CPA ACCOUNTING SERVICES INC.Certified Public Accountant at JOSH ZHANG CPA ACCOUNTING SERVICES INC.
Jackie HalberstadtJackie Halberstadt
Office Intern at Winston CPA | Goodman Tax ServicesOffice Intern at Winston CPA | Goodman Tax Services
Jana WeisJana Weis
Sales Representative at Advisory Services Swiss Tax and AccountingSales Representative at Advisory Services Swiss Tax and Accounting