HITA SHETTY
Mississauga,ON
Summary
Adaptable Business Manager with 9 years of healthcare experience, specializing in setting up hospitals, NGOs, fundraisers, and retirement homes. A goal-driven leader skilled in change management, strategic problem-solving, human resources, financial administration, and inventory management.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Business Manager
Seasons Retirement Communities
Cambridge/ Stoney Creek, ON
08.2021 - Current
- Creating, managing, and executing business plans and communicating company vision and objectives to motivate teams;
- Managing community accounting records by keeping Yardi updated with move-ins, transfers, notices, move-out transactions, and service package changes;
- Process invoices promptly, managing both accounts payable (AP) and accounts receivable (AR);
- Managing staff and resident files by RHRA standards;
- Assist the General Manager in public relations, team member relations, and resident care while maintaining confidentiality of company, financial, and service team member/resident data;
- Maintaining monthly billing accuracy, providing timely resident statements, and handling inquiries regarding billing, payments, annual rent increases, and tax matters;
- Supervising and coordinating concierge/reception team members as needed;
- Handle staff onboarding/offboarding administrative tasks, including ADP and benefits. Coordinating recruitment processes, from talent acquisition to reference checks, to support various departments;
- Set up new staff files for the property and ensure all paperwork is completed and filed within the appropriate
time frame; - Administer biweekly payroll, report staff hours, address scheduling issues;
- Maintaining membership in relevant professional organizations.
PHYSIOTHERAPIST ASSISTANT
Physiomed
Milton, ON
02.2021 - 07.2021
- Followed all HIPAA rules and regulations regarding patient confidentiality
- Planned individually designed treatment programs to restore, maintain, and improve physical functioning, alleviate pain and prevent disability
- Recorded patient cases in the computer system, scheduled appointments to meet treatment needs, and addressed patient inquiries through email, phone, and in-person communication.
- Administered massages and traction to relieve pain, improve comfort levels and decrease or prevent deformity or crippling
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Professor/Physiotherapist
Thumbay University
UAE
09.2018 - 10.2020
- Evaluated and supervised student activities and performance levels to provide reports on academic progress.
- Aided struggling students through ongoing support, both inside and outside classrooms, and regularly monitored progress. Utilized innovative teaching methods to promote the achievements of student learning objectives.
- Established rapport with students through class discussions and academic advisement, provided mentorship, communicated internship and employment opportunities, and contributed to campus activities to enhance the university's positive image;
- Conducted research related to the field of study.
Senior Physiotherapist
Future Rehabilitation Centre, Dhabi
UAE
10.2018 - 10.2020
- Conducted clinical assessments to determine patient needs, provided education to patients and family members on diagnosis, injury prevention, and therapeutic treatments. Managed acute and chronic conditions, demonstrating a full understanding of complex therapy needs;
- Interviewing children and family members and using physical examinations to diagnose the source of children's movement difficulties
- Helping children to learn to move their bodies correctly, make their movements less painful, increase the functions of injured body parts, and heal from injuries
- Providing expert consultations to schools and daycare.
Senior Physiotherapist
Sai Medicare Service Pvt. Ltd
India
08.2015 - 09.2018
- Experienced in evaluating and treating ICU cases. Proficient in manual and electrotherapy, with a focus on manual therapy for sports and geriatric patients while emphasizing ergonomics. Specialized in handling, evaluating, and treating neurological patients;
- Planned individually designed treatment programs to restore, maintain, and improve physical functioning, alleviate pain, and prevent disability
- Managed acute and chronic conditions with a full understanding of complex therapy needs.
SENIOR PHYSIOTHERAPIST (HOD)
Nirali Hospital
India
09.2017 - 03.2018
- As head of the department, managed setup and implemented care procedures.
- Explained patient treatments involving manual therapy, electrotherapy, or exercise therapy.
- Rapidly acquired and applied new skills, enhancing efficiency. Executed day-to-day duties accurately and efficiently, demonstrating respect, friendliness, and a willingness to assist.
- Worked flexible hours, including nights, weekends, and holidays.
Education
Master of Science - Healthcare Administration Management
Fanshawe College of Applied Arts And Technology
London, Ontario2022
Bachelor's - Physiotherapy
D.Y.Patil College
India Pune06.2015
Skills
- Has experience with RHRA Policies Collective Bargaining Agreements, HR policies, and Employment Standards;
- Strong communication skills; both oral and written;
- Disability Interviewing, HIPAA, EHR system knowledge, Maintenance Scheduling Healthcare
- Proficient in information systems, Excel, word, and Microsoft applications
- Experience in Policy Implementation, Business Planning, and Staff Training
- Therapy ICU Geriatric CPR CPR Trained Patient Care Clinical Assessment Therapeutic
- Empathetic understanding of the elderly and/or disabled, relating well to staff, residents, families, and professionals with patience
Accomplishments
- Ethical Conduct for Research Involving Humans Course on Research Ethics (TCPS 2: CORE)
- Eminent Speaker in various sessions on issues related to occupational hazards
- Organization" for one day multi-purpose check-up and health camp
Certification
Certified in Fitness management
Certified in Basic life support
Heart-saver CPR trained
Additional Information
- CPR HONORS & AWARDS , Contributed to various charitable events and been award by "The United Nepali
Timeline
Business Manager
Seasons Retirement Communities
08.2021 - Current
PHYSIOTHERAPIST ASSISTANT
Physiomed
02.2021 - 07.2021
Senior Physiotherapist
Future Rehabilitation Centre, Dhabi
10.2018 - 10.2020
Professor/Physiotherapist
Thumbay University
09.2018 - 10.2020
SENIOR PHYSIOTHERAPIST (HOD)
Nirali Hospital
09.2017 - 03.2018
Senior Physiotherapist
Sai Medicare Service Pvt. Ltd
08.2015 - 09.2018
Master of Science - Healthcare Administration Management
Fanshawe College of Applied Arts And Technology
Bachelor's - Physiotherapy
D.Y.Patil College
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