Hiromichi Muraoka
Toronto
Summary
Dynamic Sales Associate with a proven track record at Bank of Fukuoka, enhancing customer loyalty through exceptional service and stress management. Skilled in teamwork, collaboration, and problem-solving, adept at multitasking to meet diverse needs. Demonstrated ability to improve business continuty experiences, leveraging customer service and organizational skills for peak efficiency.
Overview
5
5
years of professional experience
Work History
Bank Corporate Loan Officer
Bank of Fukuoka
04.2021 - 09.2024
- Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
- Provided expert guidance on business financing options, helping clients secure necessary capital for growth.
- Retained existing clients and attracted new ones through personalized financial product recommendations.
Sales Clerk
PARIS MIKI Inc.
04.2019 - 03.2021
- Helped customers complete purchases, locate items, and join reward programs.
- I styled sunglasses that suit the customer perfectly
- Increased sales by offering advice on purchases and promoting additional products.
- Established rapport with customers through friendly interactions and attentive service, building loyalty to the brand.
Education
No Degree - English
SMEAG Global Education
Cebu City, Cebu Philippines12-2024
BBA - Business Administration
University of Kinki
Higashiosaka, Osaka,Japan03-2021
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Multi-tasking strength
- Loan structuring
- Cash flow forecasting
Languages
Japanese
Proficient
C2
English
Intermediate
B1
Interests
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Music
- Cooking
- Playing Sports
Timeline
Bank Corporate Loan Officer
Bank of Fukuoka
04.2021 - 09.2024
Sales Clerk
PARIS MIKI Inc.
04.2019 - 03.2021
No Degree - English
SMEAG Global Education
BBA - Business Administration
University of Kinki
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