Hiral Shah
Toronto
Summary
Certified Scrum Master (CSM) and CAPM with a strong background in Agile project management, process automation, and team collaboration. Experienced in Salesforce and SAP implementation, optimizing workflows and driving efficiency. Skilled in Scrum, Kanban, and stakeholder management, with a track record of delivering successful projects. Adept at gap analysis, risk mitigation, and cross-functional coordination to ensure smooth project execution. Passionate about fostering high-performing Agile teams and driving continuous improvement.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Project Associate (Global)
Fabtech Technologies Private Ltd.
07.2021 - 09.2023
- Facilitated daily project check-ins with a cross-functional team of 8+, ensuring alignment on tasks, progress, and blockers.
- Led project review and retrospective meetings every two weeks, identifying areas for improvement and implementing changes that resulted in a 15% increase in team productivity.
- Enhanced team velocity by 25% by identifying workflow bottlenecks and collaborating with the team to streamline processes, resulting in faster delivery of key milestones.
- Led the implementation of Salesforce to optimize lead tracking stages, improving sales funnel visibility and conversion rates by 30%.
- Streamlined data collection processes by implementing efficient tracking systems, enhancing reporting accuracy by 25%.
- Facilitated stakeholder meetings to align project goals, priorities, and expectations, ensuring seamless collaboration across teams.
- Conducted risk assessments to identify potential threats and developed contingency plans, mitigating project risks by 40%.
- Applied Kanban methodology to optimize workflows, reducing project turnaround time by 20%.
Project Consultant
Apple Pharma
11.2020 - 07.2021
- Facilitated Agile project management practices, ensuring smooth collaboration between development, marketing, and operations teams.
- Coordinated with cross-functional teams for the successful execution of complex projects, ensuring a seamless workflow.
- Developed project plans and schedules to set clear expectations, resulting in improved team productivity.
- Implemented risk mitigation strategies by analyzing potential issues early, minimizing disruptions to project timelines.
Project Associate
Gandhi Automations Pvt Ltd
07.2017 - 11.2020
- Facilitated daily project check-ins for a team of 6+, ensuring progress, challenges, and next steps were aligned, improving project delivery efficiency by 18%.
- Led project review and retrospective meetings every week, improving team feedback loops, and resulting in a 20% reduction in project delays.
- Enhanced team velocity by 30% by identifying inefficiencies in workflows and implementing process improvements, leading to a 15% reduction in cycle time for project phases.
- Led the successful implementation of SAP, automating quotation building, sales tracking, lead generation, and accounting, improving operational efficiency by 35% and reducing manual work by 40%.
- Facilitated 8+ stakeholder meetings to align project goals, priorities, and expectations, improving team cohesion and project success.
- Maintained detailed documentation throughout project phases, increasing efficiency by 30% in record-keeping and retrieval.
- Created presentations, highlighting project progress and results, used Tableau for data representations.
- Developed comprehensive project plans, ensuring all objectives, milestones, and resource allocations were aligned for timely completion.
- Applied MoSCoW prioritization to manage key deliverables, ensuring high-priority tasks were always delivered first, leading to 98% client satisfaction.
Education
Graduate Certificate - Project Management
Sheridan College
Mississauga, ON04-2025
Graduate Certificate - International Business Management
Sheridan College
Mississauga, ON04-2024
MBA - Business Analytics
BITS Pilani
India01-2022
Bachelor of Engineering - Electronics And Telecommunication
Mumbai University
India05-2017
Skills
- Scrum Framework
- Kanban & MoSCoW Prioritization
- Agile Project & Risk Management
- Gap Analysis & Requirements Gathering
- Stakeholder & Cross-Functional Team Management
- Process Automation (Salesforce, SAP)
- JIRA
- Salesforce CRM & SAP ERP
- Microsoft Office (Excel, PowerPoint, MS Project)
- Team Coaching & Mentorship
- Vendor & Client Communication
Certification
- Certified ScrumMaster (CSM)
- Certified Associate in Project Management (CAPM) – Project Management Institute (PMI)
Timeline
Project Associate (Global)
Fabtech Technologies Private Ltd.
07.2021 - 09.2023
Project Consultant
Apple Pharma
11.2020 - 07.2021
Project Associate
Gandhi Automations Pvt Ltd
07.2017 - 11.2020
Graduate Certificate - Project Management
Sheridan College
Graduate Certificate - International Business Management
Sheridan College
MBA - Business Analytics
BITS Pilani
Bachelor of Engineering - Electronics And Telecommunication
Mumbai University
Similar Profiles
Sambasivan Ayalur ParameswaranSambasivan Ayalur Parameswaran
Estimation Engineer at Fabtech Oil and Gas L.L.CEstimation Engineer at Fabtech Oil and Gas L.L.C
ABHIN SASIABHIN SASI
PURCHASE OFFICER at FABTECH INTERNATIONAL LTD.PURCHASE OFFICER at FABTECH INTERNATIONAL LTD.
Balraj SinghBalraj Singh
Transportation Supervisor at Fabtech international llcTransportation Supervisor at Fabtech international llc