HINNAH KHAN
Cambridge,ON
Summary
Detail-oriented healthcare professional with a strong background in practicing medicine and content management. Passionate about improving client relations and patient experiences. Skilled in developing and implementing programs to drive positive outcomes. Currently pursuing Healthcare Business Management Certification to advance in a career of consulting.
Overview
9
9
years of professional experience
Work History
Intake Counsellor
Homewood Health Inc.
10.2023 - Current
- Conduct thorough assessments to evaluate needs, strengths, and barriers of individuals seeking assistance for mental health concerns
- Provide crisis intervention services when needed, quickly assessing situations and connecting clients with emergency resources or support networks as appropriate
- Facilitate seamless communication between clients, counselors, and case managers to orchestrate tailored interventions and services ensuring optimal support for clients' well-being.
Client Experience Advisor
Hatch-Me Therapy Inc.
Mississauga, ON
09.2022 - 09.2023
- Supported staff and mental health care providers to ensure a safe and positive patient and family experience
- Developed and implemented programs to improve client interactions and outcomes.
Content Creator
Hatch-Me Therapy Inc.
03.2020 - 08.2022
- Created engaging content to promote conversations around mental health and therapeutic methods
- Generated stories to reflect current trends and news to pull audience into the website/social media pages.
Clinical Medical Assistant
Kennedy Medical Clinic
Brampton, ON
01.2019 - 02.2019
- Assisted in establishing diagnoses and management plans through accurate clinical procedures
- Provided knowledgeable education on procedures, medication, and physician instructions to enhance patient outcomes
- Reviewed and updated patient information reflecting symptoms, physical examination findings, diagnosis, and treatment.
Postgraduate Intern (House Officer)
Dow University Hospital
Karachi, Pakistan
12.2015 - 01.2017
- Constructed patient treatment and management plans through both individual and collaborative assessments in various fields some of which included Psychiatry, and Internal medicine
- Led a team of healthcare professionals in ensuring prompt and accurate completion of pre-op and post-op processes
- Surgically assisted in minor and major operational procedures, performed on various patient groups
- Developed solutions for maintaining digital data and analyzing patient files for reporting morbidity and mortality statistics.
Education
M.B.B.S: Bachelor of Medicine, Bachelor of Surgery -
Dow University of Health Sciences
Karachi, Pakistan06.2015
Skills
- Client Relations
- Crisis Management
- Program Development
- Team Management
- Patient Management
- Effective Communication
- Problem-Solving
- Conflict Resolution
- Relationship Building
- Time Management
- Attention to Detail
- Organizational skills
- Marketing Strategy
- Content Creation and Editing
- Research
- Microsoft Excel Proficiency
- Database Management
- Digital Data Analysis
Timeline
Intake Counsellor
Homewood Health Inc.
10.2023 - Current
Client Experience Advisor
Hatch-Me Therapy Inc.
09.2022 - 09.2023
Content Creator
Hatch-Me Therapy Inc.
03.2020 - 08.2022
Clinical Medical Assistant
Kennedy Medical Clinic
01.2019 - 02.2019
Postgraduate Intern (House Officer)
Dow University Hospital
12.2015 - 01.2017
M.B.B.S: Bachelor of Medicine, Bachelor of Surgery -
Dow University of Health Sciences
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