Himanshu Verma
Brampton,ON
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Security Guard
Logixx Security
Brampton, ON
12.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Interacted with law enforcement officials to report incidents or violations of laws and regulations.
- Administered first aid when necessary in accordance with training guidelines.
- Answered questions from the public regarding facility rules and regulations.
- Reviewed security logs to ensure proper documentation was maintained.
Customer Care Executive
GoDaddy
08.2022 - 07.2023
- Provided customer service by responding to phone, email, and in-person inquiries in a timely manner.
- Developed and maintained relationships with customers to ensure their satisfaction.
- Investigated customer complaints and provided solutions within acceptable time frames.
- Resolved billing issues and disputes through effective problem solving techniques.
- Assisted customers with product selection based on individual needs.
Education
Advance Diploma in Die And Mould - Mechanical Engineering
Indo Swiss Training Centre
Chandigarh07-2022
Diploma in Mechanical Engineering Technician - Applied Science For Engineering
Sheridan College Institute of Technology And Advanced Learning
Brampton, ONSkills
- Team Development
- Problem-Solving
- Customer Relationship Management
- Workplace Safety
- Verbal and Written Communication
- Visitor Management
- Keen observer
- Decisive and detail oriented
Certification
- Standard level C certificate of First aid/CPR with AED.
- Security License
Languages
English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
Timeline
Security Guard
Logixx Security
12.2023 - Current
Customer Care Executive
GoDaddy
08.2022 - 07.2023
Advance Diploma in Die And Mould - Mechanical Engineering
Indo Swiss Training Centre
Diploma in Mechanical Engineering Technician - Applied Science For Engineering
Sheridan College Institute of Technology And Advanced Learning
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