Himanshu Saini
Summary
Productive, Determined, focused internationally educated who possesses more than one year experience in the Accounts & Supervising field Proficient in Microsoft applications, such as Excel, Power point, Word Good writing skills creative or factual, an active listener, good to present my ideas or thoughts in front of others Having experience of one year customer service during high volume of customer. Good communication and leadership skills and ability of working in team.
Overview
4
4
years of professional experience
Work History
Manager
McDonald's
08.2022 - 03.2023
- Successfully managed restaurant operations during absence of managerial staff.
- Supervised shift-based training and development for new employees.
- Supported optimization of labor expenses.
- Monitored team members' progress and provided follow-up.
- Utilized time management skills to meet job requirements.
- Promoted harmonious interactions among team members and visitors.
Crew
McDonald's
06.2021 - 07.2022
- Refined techniques in communication and customer service.
- Handled challenging situations to improve client experience.
- Resolved issues for dissatisfied customers, improving overall experience.
- Cultivated patience by managing grievances of dissatisfied customers.
Forklift operator
Ingram Micro
08.2020 - 03.2021
- Mastered techniques for operating machinery.
- Implement housekeeping protocols to maintain a neat and orderly workspace.
- Assessed product conditions and flagged inconsistencies for resolution.
- Maintained detailed inventory records for efficient tracking.
- Delivered instructional workshops to integrate new staff.
Case Picking
Sobeys
01.2020 - 06.2020
- Efficiently assembled requested items with attention to detail.
- Adhere to specified timeframes for precise paperwork completion.
- Managed loading and unloading tasks for inventory and supplies.
- Participated in organizational initiatives.
Sanitation
Lebon Crus ant Bakery
09.2018 - 12.2019
- Kept production floor and surrounding area clean.
- Employed scrapers, brushes, and compressed air to clean refrigerators, packing, and production spaces.
- Managed disposal of waste and recyclable materials from production area.
Education
Culinary skills - undefined
Centennial Collage
04.2020
Hospitality Foundation - undefined
Centennial Collage
08.2019
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
Languages
English
Professional Working
Timeline
Manager
McDonald's
08.2022 - 03.2023
Crew
McDonald's
06.2021 - 07.2022
Forklift operator
Ingram Micro
08.2020 - 03.2021
Case Picking
Sobeys
01.2020 - 06.2020
Sanitation
Lebon Crus ant Bakery
09.2018 - 12.2019
Culinary skills - undefined
Centennial Collage
Hospitality Foundation - undefined
Centennial Collage