Summary
Overview
Work History
Education
Skills
SUMMARY OF QUALIFICATIONS
Certification
Timeline
Generic

HIMANSHU GUPTA

Mississauga

Summary

Highly motivated and customer-oriented sales associate with a strong background in providing exceptional customer service and achieving sales targets. Seeking a challenging position in a dynamic retail environment to utilize my skills and contribute to the success of the team.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Cash Handling & Customer Service Associate

Ontario Smart Energy
04.2025 - 08.2025
  • Process daily cash transactions, reconciliations, and deposits with accuracy.
  • Handled payments, credits, and adjustments while maintaining documentation.
  • Reported discrepancies and ensured compliance with policies.
  • Educated prospects about our offerings, emphasizing key

Customer Service & Cash Control Advisor

Empower Home Comfort
04.2024 - 12.2024
  • Balanced floats, reconciled daily reports, and maintained transaction accuracy.
  • Managed deposits and client payments, ensuring compliance.
  • Delivered exceptional service while handling confidential financial data.
  • Updating and working on CRM platform (Salesforce and Hubspot).
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed a large client base, consistently exceeding sales targets and contributing to overall team success.

Cash Handling & Inside Sales Representative

Provincial Smart Home Services
01.2023 - 04.2024
  • Conducted high-volume cash transactions and daily reconciliations.
  • Verified and documented payments for audit purposes.
  • Escalated discrepancies and monitored suspicious activity.
  • Educated prospects about our offerings, emphasizing key benefits and value propositions.

Preowned Cars Sales Representative

Challenge Market Association
04.2019 - 11.2022
  • Increased revenue by implementing effective pricing strategies and monitoring market trends.
  • Kept abreast of competitor offerings and industry trends, allowing for effective positioning of dealership vehicles and targeted marketing efforts.

Financial Executive

NICE EXPORTS PVT LTD.
07.2021 - 09.2022
  • Managed cash flow, reconciliations, and financial reporting.
  • Coordinated with banks and ensured compliance with policies.

Education

Global Business Management - Business Administration

Fleming College
Toronto, ON
04.2024

Bachelor of Business Administration - Business Administration

PCTE College
05.2021

Skills

  • Cash Handling & Reconciliation
  • Float Balancing & Bank Deposits
  • Suspicious Activity Monitoring
  • Customer Service & Guest Relations
  • POS Systems & Transaction Processing
  • CRM Salesforce and HubSpot Proficiency
  • Client Relationship Development

SUMMARY OF QUALIFICATIONS

  • 3+ years Canadian experience in cash handling & reconciliations.
  • Skilled in currency exchange, floats, deposits, and ticketing systems.
  • Proven ability to detect discrepancies, monitor suspicious transactions, and follow compliance policies.
  • Strong customer service skills with ability to resolve concerns quickly.
  • Proficient in POS systems, Salesforce, HubSpot, MS Office, Google Suite.

Certification

  • Business Etiquette for the Modern Workplace (Issued Oct 2023)
  • Managing Team Conflict (Issued Oct 2023)
  • SAP Financials Essential Training (Issued Jul 2023)
  • SAP Sales & Distribution (SD Module) (Issued Jun 2023)

Timeline

Cash Handling & Customer Service Associate

Ontario Smart Energy
04.2025 - 08.2025

Customer Service & Cash Control Advisor

Empower Home Comfort
04.2024 - 12.2024

Cash Handling & Inside Sales Representative

Provincial Smart Home Services
01.2023 - 04.2024

Financial Executive

NICE EXPORTS PVT LTD.
07.2021 - 09.2022

Preowned Cars Sales Representative

Challenge Market Association
04.2019 - 11.2022

Bachelor of Business Administration - Business Administration

PCTE College

Global Business Management - Business Administration

Fleming College
HIMANSHU GUPTA