HIMANSHU GUPTA
Mississauga
Summary
Highly motivated and customer-oriented sales associate with a strong background in providing exceptional customer service and achieving sales targets. Seeking a challenging position in a dynamic retail environment to utilize my skills and contribute to the success of the team.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cash Handling & Customer Service Associate
Ontario Smart Energy
04.2025 - 08.2025
- Process daily cash transactions, reconciliations, and deposits with accuracy.
- Handled payments, credits, and adjustments while maintaining documentation.
- Reported discrepancies and ensured compliance with policies.
- Educated prospects about our offerings, emphasizing key
Customer Service & Cash Control Advisor
Empower Home Comfort
04.2024 - 12.2024
- Balanced floats, reconciled daily reports, and maintained transaction accuracy.
- Managed deposits and client payments, ensuring compliance.
- Delivered exceptional service while handling confidential financial data.
- Updating and working on CRM platform (Salesforce and Hubspot).
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed a large client base, consistently exceeding sales targets and contributing to overall team success.
Cash Handling & Inside Sales Representative
Provincial Smart Home Services
01.2023 - 04.2024
- Conducted high-volume cash transactions and daily reconciliations.
- Verified and documented payments for audit purposes.
- Escalated discrepancies and monitored suspicious activity.
- Educated prospects about our offerings, emphasizing key benefits and value propositions.
Preowned Cars Sales Representative
Challenge Market Association
04.2019 - 11.2022
- Increased revenue by implementing effective pricing strategies and monitoring market trends.
- Kept abreast of competitor offerings and industry trends, allowing for effective positioning of dealership vehicles and targeted marketing efforts.
Financial Executive
NICE EXPORTS PVT LTD.
07.2021 - 09.2022
- Managed cash flow, reconciliations, and financial reporting.
- Coordinated with banks and ensured compliance with policies.
Education
Global Business Management - Business Administration
Fleming College
Toronto, ON04.2024
Bachelor of Business Administration - Business Administration
PCTE College
05.2021
Skills
- Cash Handling & Reconciliation
- Float Balancing & Bank Deposits
- Suspicious Activity Monitoring
- Customer Service & Guest Relations
- POS Systems & Transaction Processing
- CRM Salesforce and HubSpot Proficiency
- Client Relationship Development
SUMMARY OF QUALIFICATIONS
- 3+ years Canadian experience in cash handling & reconciliations.
- Skilled in currency exchange, floats, deposits, and ticketing systems.
- Proven ability to detect discrepancies, monitor suspicious transactions, and follow compliance policies.
- Strong customer service skills with ability to resolve concerns quickly.
- Proficient in POS systems, Salesforce, HubSpot, MS Office, Google Suite.
Certification
- Business Etiquette for the Modern Workplace (Issued Oct 2023)
- Managing Team Conflict (Issued Oct 2023)
- SAP Financials Essential Training (Issued Jul 2023)
- SAP Sales & Distribution (SD Module) (Issued Jun 2023)
Timeline
Cash Handling & Customer Service Associate
Ontario Smart Energy
04.2025 - 08.2025
Customer Service & Cash Control Advisor
Empower Home Comfort
04.2024 - 12.2024
Cash Handling & Inside Sales Representative
Provincial Smart Home Services
01.2023 - 04.2024
Financial Executive
NICE EXPORTS PVT LTD.
07.2021 - 09.2022
Preowned Cars Sales Representative
Challenge Market Association
04.2019 - 11.2022
Bachelor of Business Administration - Business Administration
PCTE College
Global Business Management - Business Administration
Fleming College