HIMAKSHI DEKA
Surrey,BC
Summary
To secure a position in a demanding and challenging environment that utilizes team-work effort for learning and developing new tools & techniques and enables me to use my knowledge and skills that I have obtained through my education and work experience. Also, To maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
BOH Line Cook (Part Time)
Cactus Club Cafe
Vancouver, BC
06.2022 - Current
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
Junior Business Analyst
Palin Technologies
Gurgaon, India
03.2016 - 04.2020
- Worked one-on-one with clients to improve project specifications.
- Surveyed clients to ascertain requirements and expectations for product and service.
- Researched competitors to build report of rising trends in e-commerce markets.
- Exercised critical thinking to resolve data error in daily, weekly reports.
- Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
- Advised senior managers on policy strategies for reducing liability and preventing losses.
Education
POST BACCALAUREATE DIPLOMA - Technical Management And Services
KPU
Surrey, BC09.2022
B-TECH - undefined
(BT) JVWU
2014
INTERMEDIATE - Science
Jigyas Academy
Guwahati, India05.2010
Matriculation - Kendriya Vidyalaya
Guwahati, India2008
Skills
- Data Entry and Maintenance
- Team-Oriented and Cooperative
- Solving Customer Concerns
- Skilled in Microsoft Office
- Critical Thinking
- Excellent Attention to Detail
- Proactive Self-Starter
- Promoting Brand and Company Identity
- Answering Emails
- Understanding Customer Needs
- Responding to Difficult Customers
- Call Documentation
- Issue and Complaint Resolution
- Courteous with Strong Service Mindset
- Calm and Professional Under Pressure
- Customer Data Confidentiality
- Report Preparation
- Customer Inquiry Response
- Customer Service and Assistance
- Recommending Solutions
Timeline
BOH Line Cook (Part Time)
Cactus Club Cafe
06.2022 - Current
Junior Business Analyst
Palin Technologies
03.2016 - 04.2020
POST BACCALAUREATE DIPLOMA - Technical Management And Services
KPU
B-TECH - undefined
(BT) JVWU
INTERMEDIATE - Science
Jigyas Academy
Matriculation - Kendriya Vidyalaya
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