Summary
Overview
Work History
Education
Skills
Strengths
Interests
Work Availability
Work Preference
Languages
Timeline
Hi, I’m

Hillary Doucette

Department Manager
Calgary,AB
Hillary Doucette

Summary

With over 15 years of experience, including a pivotal role at Petland, I excel in animal husbandry and problem-solving, ensuring the highest standards of care. Recognized for outstanding customer service, I've also spearheaded personnel training, significantly enhancing team performance. My expertise in species-specific behavior and commitment to excellence sets me apart.

Overview

20
years of professional experience

Work History

Petland

Department Manager
10.2023 - Current

Job overview

  • Delivering exceptional care to animals in various kennel, domestic and professional environments for over two years.
  • Passionate and dedicated, highly skilled in animal husbandry, ensuring the health and well-being of over 30 animals daily, through attention to detail and adherence to protocols.
  • Strong communication and teamwork abilities, collaborating with colleagues and senior staff to deliver optimal care.
  • Completed comprehensive courses in animal behavior and welfare, as well as received recognition for outstanding customer service.

Clean Bay Property Care

Owner/Manager
05.2014 - 08.2023

Job overview

  • Managed day-to-day business operations
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Fairfield Animal Hospital

Kennel Technician
01.2005 - 03.2007

Job overview

  • Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
  • Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
  • Enhanced animal socialization skills through daily interaction and playtime activities.
  • Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
  • Reduced stress levels in animals by implementing structured play and exercise routines, promoting physical and mental well-being.

Education

ICS CANADA
Kelowna, BC

Associate of Applied Science from Animal Behavioural Sciences
05-2005

University Overview

Studying animal anatomy ans physiology, animal care and advanced assisting procedures, medical and behavioral.

ICS CANADA
Kelowna, BC

Career Diploma from Dog Training
11-2004

University Overview

Accredited course on how to become a dog trainer and teach pet owners the basics of obedience training. Study subjects include the basics of puppy-related issues as well as behavioral.

Skills

  • Medication management
  • Goals and performance
  • Personnel training and development
  • Species-specific behavioral knowledge
  • Problem-solving aptitude
  • Reporting and documenting

Strengths

Animal Husbandry - Extensive knowledge and experience in animal husbandry, including monitoring and providing nutritional and behavioral care for pets. 


Attention to Detail - Consistently demonstrates attention to detail by following procedural checklists and staying on task. 


Communication - Excellent verbal and written communication skills, facilitating effective interaction between colleagues and clients. 


Compassionate - A deep love and affinity towards animals of every species. 



Interests

Exotic animals

Dog Training

Horse back riding

Rock Climbing

Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart Time

Location Preference

HybridRemoteOn-Site

Important To Me

Career advancementWork-life balanceCompany CultureHealthcare benefits

Languages

English
Bilingual or Proficient (C2)
Spanish
Intermediate (B1)

Timeline

Department Manager

Petland
10.2023 - Current

Owner/Manager

Clean Bay Property Care
05.2014 - 08.2023

Kennel Technician

Fairfield Animal Hospital
01.2005 - 03.2007

ICS CANADA

Associate of Applied Science from Animal Behavioural Sciences

ICS CANADA

Career Diploma from Dog Training
Hillary DoucetteDepartment Manager