Summary
Work History
Education
Skills
Languages
Timeline
Generic

Hilary Clayton-MacKay

Waterloo,ON

Summary

Proven team player with a track record of enhancing customer satisfaction through exceptional customer service and food handling skills. Excelled in safety awareness and problem-solving, significantly contributing to a positive work environment. Demonstrates initiative and superior time management abilities, and high-quality standards. Motivated Crew Team Member committed to contributing to business success.

Work History

Crew Team Member

Tim Hortons
  • Demonstrated versatility by cross-training in multiple stations, allowing for increased flexibility during busy periods.
  • Worked well with teammates and accepted coaching from management team.
  • Utilized strong communication abilities to relay order details clearly between front-of-house staff and kitchen team members.
  • Completed transactions accurately while maintaining superior cash handling skills and following security protocols.
  • Improved customer satisfaction by consistently providing friendly and efficient service.
  • Greeted customers at drive-thru and took food orders.
  • Contributed to a safe work environment by strictly adhering to company health and safety regulations at all times.
  • Assisted in increasing sales through upselling menu items and promoting limited-time offers to guests.

Laborer

Steel Company Inc
  • Promoted a positive work environment by demonstrating strong teamwork and communication skills.
  • Maintained high-quality workmanship through attention to detail and adherence to industry standards.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
  • Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
  • Utilized construction tools and machinery to effectively complete job site projects.
  • Maintained organized and clean work areas at all times on job sites.

Education

GED -

Conestoga College
Cambridge, Canada

No Degree - Women And Skill Trades

Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON

Skills

  • Food handling
  • Customer Engagement
  • Initiative-taking
  • Teamwork and Collaboration
  • Safety awareness
  • Customer Service
  • Problem-Solving
  • Time Management

Languages

English
Native or Bilingual

Timeline

Crew Team Member

Tim Hortons

Laborer

Steel Company Inc

GED -

Conestoga College

No Degree - Women And Skill Trades

Conestoga College Institute of Technology And Advanced Learning
Hilary Clayton-MacKay