Hibaq Egal
Vancouver,BC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Volunteer
Heart Tattoo Society
12.2022 - 03.2023
- Supported clients and families with empathy and compassion during difficult times.
- Assisted clients with navigating and accessing social services such as housing and medical care.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- De-escalated stressful situations through individual and family crisis interventions.
Sales Associate
03.2017 - 12.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Informed customers of promotions to increase sales productivity and volume.
- Built relationships with customers and community to promote long term business growth.
Sales Associate
Steven Madden
01.2015 - 12.2017
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built relationships with customers and community to promote long term business growth.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Education
No Degree - Social Work
Vancouver Community College
Vancouver, BC12.2022
Skills
- Crisis Intervention Techniques
- CPR, First Aid, AED
- Family Maintenance
- Data Collection
Certification
Naloxone Training
Suicide Intervention Training - ISIST
Non-Violent Crisis Intervention
Food Safe
Whmis
First Aid & CPR
Medication & Administration
Timeline
Volunteer
Heart Tattoo Society
12.2022 - 03.2023
Sales Associate
03.2017 - 12.2021
Sales Associate
Steven Madden
01.2015 - 12.2017
No Degree - Social Work
Vancouver Community College
Naloxone Training
Suicide Intervention Training - ISIST
Non-Violent Crisis Intervention
Food Safe
Whmis
First Aid & CPR
Medication & Administration
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