Summary
Overview
Work History
Education
Skills
Certification
Languages Skills
Timeline
Volunteer

Fatuma Galgalo Hassan

Edmonton,Canada

Summary

Community/family and Youth Support Worker- Service-focused support worker with a strong commitment to serve the need of disadvantaged and vulnerable people including victims of war and torture, Strong focus on team collaboration and achieving impactful outcomes, adaptable to evolving circumstances.

Dedicated Social Worker provides exceptional professional care and implements appropriate interventions. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Volunteer Social Worker

Oromo Refugees Community Organizations
01.2011
  • Conduct assessment with immigrants and asylum seekers/refugees to access their problems and needs to find possible solution and referrals.

Volunteer

Urji Women Support Association of Edmonton
- Current

Counsellor

Tres Des Homme
01.2019 - 01.2024
  • Provided individual and group counseling for refugees and vulnerable populations experiencing trauma, grief and adjusted challenges.

Volunteer Coordinator

Oromo Community Association
01.2017 - 01.2019
  • Provided interpretation services at organizations supporting refugees.

Volunteership

Save The Children
05.2017 - 12.2017
  • Worked with save the children Egypt in Livelihood Self-Employment - interpreter in the project Improving Livelihoods Opportunities for Refugee Living in Egypt

Psychosocial Worker

Psychosocial Services And Training Institute In Cairo (Pstic)
03.2011 - 03.2017
  • Emergency response for people with problems with psychosocial / protection consequences among immigrants, refugees and asylum seekers in Egypt under UNHCR.

Research Assistant /Monitor

Danish Refugee Council
01.2015 - 01.2017
  • Collected data using 4Mi Interactive features to interview immigrants and asylum seekers.

Monitoring And Evaluation Officer

Committee Of Experts On Constitutional (Coe) Review
04.2010 - 08.2010
  • Develop work programs and work plans for monitoring and evaluation of CoE's CE activities.

Enumerator

Kenya National Bureau Statistics (Census)
10.2009 - 04.2010
  • Participated in national census /population kenya.

Assistant Project Officer

Cedmac (Consortium For The Empowerment And Development Of Marginalized Communities)
08.2009 - 08.2009
  • Report, proposal and consent paper development, Rapporteur, Monitoring and evaluation, Lobby and advocacy work, Data collection and management Organizing forums and trainings.

Civic Educator

Pastoralist Women For Health And Education
02.2009 - 08.2009
  • Community training on political rights, Devolve funds, community project identification and priority settings, Distribution and dissemination of IEC materials.

Industrial Attachment

Ewaso Ngiro North Development Authority
03.2008 - 06.2008
  • Community mobilization lobbying and advocacy skills, Community action plan (CAPS), Data collection and management, Project planning, implementation and monitoring and evaluation, Communication, capacity building and networking skills.

Industrial Attachment

Isiolo Arid Lands Resource Management Project Office
08.2006 - 09.2006
  • Worked in various departments namely community Driven initiatives, Drought and Natural resource management benefits to local development.

Education

Advance Certificate - Psychosocial studies and training

American University
01.2012

Certificate - Psychosocial Studies

American University
01.2011

Diploma - Social work

Government Training Institute
01.2008

Skills

  • Active listening, trauma-informed care and crisis intervention
  • Mental health assessment, case management and group facilitation
  • Volunteer recruitment, training, retention and event planning
  • Community engagement, partnership development and conflict resolution
  • Confidentiality, ethics compliance and cultural competency
  • Data collection, report writing and grant proposal assistance
  • Proficient in Microsoft Office, case management software and virtual counseling platforms
  • Mental Health First Aid (MHFA), Applied Suicide Intervention Skills Trainings (Assist), Trauma-Informed Care Certification, Crisis Intervention Training
  • Crisis intervention techniques
  • Client needs assessment
  • Case needs assessments
  • Referrals and networking
  • Family case management
  • Data collection and management
  • Solution-based interventions
  • Psychosocial assessment
  • Individual and group counseling

Certification

March 11, 2025 - Obtained International Qualifications Assessment IQAS certificate equivalent to Diploma in SOCIAL WORK from Alberta government

Languages Skills

Oromo - Native
English- Fluent
Arabic - Beginner
Swahili – Fluent

Timeline

Counsellor

Tres Des Homme
01.2019 - 01.2024

Volunteership

Save The Children
05.2017 - 12.2017

Volunteer Coordinator

Oromo Community Association
01.2017 - 01.2019

Research Assistant /Monitor

Danish Refugee Council
01.2015 - 01.2017

Psychosocial Worker

Psychosocial Services And Training Institute In Cairo (Pstic)
03.2011 - 03.2017

Volunteer Social Worker

Oromo Refugees Community Organizations
01.2011

Monitoring And Evaluation Officer

Committee Of Experts On Constitutional (Coe) Review
04.2010 - 08.2010

Enumerator

Kenya National Bureau Statistics (Census)
10.2009 - 04.2010

Assistant Project Officer

Cedmac (Consortium For The Empowerment And Development Of Marginalized Communities)
08.2009 - 08.2009

Civic Educator

Pastoralist Women For Health And Education
02.2009 - 08.2009

Industrial Attachment

Ewaso Ngiro North Development Authority
03.2008 - 06.2008

Industrial Attachment

Isiolo Arid Lands Resource Management Project Office
08.2006 - 09.2006

Volunteer

Urji Women Support Association of Edmonton
- Current

Certificate - Psychosocial Studies

American University

Diploma - Social work

Government Training Institute

Advance Certificate - Psychosocial studies and training

American University
Fatuma Galgalo Hassan