Hiba Badaoui
Montréal,Canada
Summary
Personable and organized individual with keen eye for detail and positive, upbeat attitude. Possesses strong communication skills and solid understanding of office software, including proficiency in Microsoft Office Suite. Capable of enhancing team efficiency through effective coordination and administrative support.
Overview
5
5
years of professional experience
Work History
Administration Manager
Montreal Blinds
10.2024 - Current
- Collaborated with leaders from other departments to achieve consistent processes and maximize efficiency of resources.
- Supervised hiring processes and vendor relationships to maintain smooth operations for company.
- Conducted regular audits of internal processes to identify areas for improvement and implement corrective measures promptly.
- Implemented stringent data protection policies to safeguard sensitive company information from unauthorized access or loss.
- Trained employees in company and regulatory compliance requirements to promote conformance.
Administrative Assistant
Blinds to Go
02.2023 - 10.2024
- Demonstrated expertise in delivering exceptional customer service by efficiently handling phone inquiries
- Listened attentively to client and team member needs, providing high-quality customer assistance
- Conducted seamless telephone transactions and managed online appointment scheduling
- Produced detailed reports to enhance operational efficiency
Coop Legal Secretary
Blinds to Go
06.2024 - 07.2024
- Received and placed telephone calls to clients and prospective clients.
- Organized files for court proceedings.
- Transcribed legal documents and phone conversations.
- Scheduled and made appointments for attorneys.
- Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
- Scheduled all appointments, appearances and briefings.
Recruiter
IMOVA SCHOOL
09.2019 - 03.2020
- Utilized various channels to identify and attract qualified candidates for diverse roles
- Screening resumes, conducting initial interviews, and coordinating with hiring managers to ensure an efficient selection process
Education
AVS legal secretary - legal principles, case analysis, legal procedures
College Superieure De Sherbrook
07.2024
Secretarial Studies (DVS) -
College Superieure De Montreal
04.2024
Medical Studies -
Karazin National University
02.2022
Russian Language -
Kharkiv National University
05.2019
Skills
- POS
- Data Management
- Social media knowledge
- Internal Communications
- Training and coaching
- Supervising staff
- Customer Service
- Microsoft Access
- Sage20
- ATS
- CISCO
- Data Entry
- Computer Skills
- Office Administration
- Time Management
- File Organization
- Microsoft Outlook
- Strong Problem Solver
- Scheduling
- Microsoft Office Suite
- Office Management
- Professional Communication
Accomplishments
- Awarded "Employee of the Month" for delivering outstanding administrative support.
- Advanced from scheduling coordinator to Administrative assistant within 5 months for being consistent and have the qualifications
- Responded to over 60 customer inquiries each day.
Languages
English
Full Professional
French
Full Professional
Arabic
Native or Bilingual
Russian
Professional Working
Interests
- I like trying new recipes and food trends
- Dancing
- Watching Movies and TV Shows
- Enjoy participating in yoga and gym for overall physical and mental well-being
- Animal Care
- Acting and Theater
- Reading
- Music
- Food Tourism
Timeline
Administration Manager
Montreal Blinds
10.2024 - Current
Coop Legal Secretary
Blinds to Go
06.2024 - 07.2024
Administrative Assistant
Blinds to Go
02.2023 - 10.2024
Recruiter
IMOVA SCHOOL
09.2019 - 03.2020
Medical Studies -
Karazin National University
Russian Language -
Kharkiv National University
AVS legal secretary - legal principles, case analysis, legal procedures
College Superieure De Sherbrook
Secretarial Studies (DVS) -
College Superieure De Montreal
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