Hiba Al-Aukabi
Pitt Meadows,BC
Summary
Results-driven professional with experience in sales and retail, known for building strong relationships and delivering positive customer experiences. Brings a proven ability to grow and engage social media audiences through creative, consistent content and authentic interaction. Currently pursuing a nursing degree and completing clinical placements, combining hands-on healthcare training with strong communication, organization, and time-management skills. Adaptable, driven, and eager to contribute to a fast-paced team while continuing to grow professionally.
Overview
6
6
years of professional experience
Work History
Sales Executive
Noors Jewellery
Surrey, British Columbia
01.2024 - Current
- Engaged customers with product knowledge and brand storytelling.
- Assisted in maintaining visual merchandising standards and display setups.
- Processed sales transactions efficiently using point-of-sale systems.
- Built relationships with clients to foster repeat business opportunities.
- Brought over 3 millions views to their social media pages.
Receptionist Administrator
Toyota
Burnaby, British Columbia
03.2023 - 01.2024
- Managed incoming calls and directed inquiries to appropriate departments efficiently.
- Processed documentation and forms accurately, adhering to company policies and procedures.
- Scheduled appointments and coordinated meetings for staff and visitors regularly.
- Participated in training sessions to stay updated on new products and promotions.
- Answered requests and concerns with friendly and knowledgeable service.
Floral Specialist
Teleflora
Maple Ridge, British Columbia
06.2022 - 09.2023
- Designed creative floral arrangements for various occasions and events.
- Assisted customers in selecting flowers and gifts tailored to their needs.
- Managed daily operations including order processing and delivery scheduling.
- Resolved customer complaints in a professional manner while adhering to company policies.
- Ordered, unpacked and stocked floral products such as flowers, vases, baskets and ribbons.
Retail Sales Associate
Winners & Homesense
Pitt Meadows, British Columbia
03.2020 - 07.2022
- Collaborated with team members to achieve store goals and maintain a positive environment.
- Resolved customer inquiries and concerns effectively and professionally.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Education
Nursing
University of The Fraser Valley
Surrey, BC01-2028
High School Diploma -
Pitt Meadows Secondary
Pitt Meadows, BC06-2023
Skills
- Patient care
- Medical terminology
- Communication skills
- Customer service
- Time management
- Networking
- Client development
- Growing social media reach
- Sales and market development
- Sales expertise
Languages
Arabic
Native/ Bilingual
VOLUNTEER EXPERIENCE
Ridge Meadows Hospital, Maple Ridge, BC
- 2025-Present
MurrayVille Academy and Early learning center, Langley, BC
- Sept-2025
Highland Park Elementary, Pitt Meadows, BC
- 2019-2022
Timeline
Sales Executive
Noors Jewellery
01.2024 - Current
Receptionist Administrator
Toyota
03.2023 - 01.2024
Floral Specialist
Teleflora
06.2022 - 09.2023
Retail Sales Associate
Winners & Homesense
03.2020 - 07.2022
Nursing
University of The Fraser Valley
High School Diploma -
Pitt Meadows Secondary