Summary
Overview
Work History
Education
Skills
Certification
Interests
Websites
Timeline
Generic

Hesham Elkhayeal

Calgary,AB

Summary

Dynamic Pharmacy Manager with extensive experience at Calgary Co-operative LTD, excelling in patient education and workflow optimization. Proven track record in leading high-performing teams to enhance patient care and satisfaction. Skilled in prescription verification and fostering collaborative relationships with healthcare providers, driving improved health outcomes and operational efficiency.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Pharmacy Manager/ Licensee

Calgary Co-operative LTD
03.2015 - Current
  • I have managed 4 locations; High River, Strathmore, Forest Lawn and Monterey Park pharmacies
  • Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
  • Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
  • Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
  • Trained pharmacy interns and newly hired pharmacy technicians.

Clinical Pharmacist

Calgary Co-operative LTD
08.2014 - 03.2015
  • Collaborated with interdisciplinary healthcare teams for optimal patient care and improved treatment outcomes.
  • Developed strong relationships with healthcare providers, facilitating communication and collaboration for better patient care coordination.
  • Educated patients on proper medication use and adherence, leading to improved health outcomes and decreased hospital readmissions.
  • Evaluated medication regimens for complex patients, identifying potential drug interactions and devising alternative treatment strategies when necessary.

Medical Science Liaison

Johnson & Johnson
05.1999 - 01.2014
  • Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
  • Coordinated multiple projects simultaneously, ensuring timely completion and alignment with organizational objectives.
  • Maintained up-to-date knowledge of industry trends, sharing insights with colleagues to drive continuous improvement efforts.
  • Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions.

Education

Bachelor of Science - Pharmacy

Faculty of Pharmaceutical Science
Alexandria University, Egypt
06-1998

Skills

  • Patient education and counseling
  • Prescription verification
  • Workflow optimization
  • Pharmacy operations management

Certification

Additional prescribing Authorization

Certified Diabetes Educator

Interests

Road trips

Sports ( currently Padel tennis)

Timeline

Pharmacy Manager/ Licensee

Calgary Co-operative LTD
03.2015 - Current

Clinical Pharmacist

Calgary Co-operative LTD
08.2014 - 03.2015

Medical Science Liaison

Johnson & Johnson
05.1999 - 01.2014

Bachelor of Science - Pharmacy

Faculty of Pharmaceutical Science

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Hesham Elkhayeal