Summary
Overview
Work History
Education
Skills
Timeline
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Herb Williams

Toronto

Summary

Dynamic security professional with 25 years of experience, including a decade as a supervisor at CorGuard Security Inc. Proven expertise in conflict resolution and CCTV monitoring, enhancing safety protocols and compliance. Recognized for exceptional communication skills and training new personnel, fostering a secure environment for clients and staff alike.

Overview

21
21
years of professional experience

Work History

Security Guard/Security Site Supervisor

CorGuard Security Inc.
01.2011 - Current
  • Responded quickly to emergency situations to assess and deflect issues.
  • Sign in Guests/Contractors entering and exiting facility to eliminate unauthorized visitors.
  • Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
  • Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.
  • Collaborated with law enforcement agencies during investigations, providing accurate information and assistance as needed.
  • Training new security personnel, sharing best practices and ensuring consistency in performance across the team.
  • Assisted in the development of comprehensive security plans, Emergency Response Procedures, as well as working hand in hand with site Health and Safety Committee Members.
  • Increased staff compliance with security protocols through effective communication and enforcement.
  • Provided detailed incident reports, streamlining communication with law enforcement and management.
  • Conducted safety audits, identifying and mitigating potential hazards to prevent accidents.
  • Evaluated performance metrics for security staff, providing constructive feedback for continuous improvement.
  • Performed routine maintenance checks on security equipment to ensure functionality and readiness.
  • Performed security investigations and reported findings to client management.

Security Supervisor

Russell Security Services Inc.
09.2010 - 01.2011
  • Recorded incident reports with detailed accounts of occurrences.
  • Monitored alarm systems and CCTV footage to enable prompt attention and response.
  • Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
  • Maintained a secure environment for Residents/Tenants and Visitors by enforcing access control policies and visitor management procedures.
  • Trained all Gatehouse Security Guards and Security Floaters.
  • Collaborated with 2 Property Management Companies, along with separate Property Managers/Superintendents to maintain full Security Protection as requested.
  • Supervised and evaluated security guard performance to determine compliance with safety regulations, as well as separate building protocols.
  • Received Deliveries for Residents/Tenants.

Security Guard

The Toronto Sun
04.2004 - 05.2010
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Checked and verified photo identification prior to granting facility access.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Worked Front Desk Duties (PR, Switch Board, After Hours Mailroom)

Education

No Degree - Security Guard Course

Center For Security Training And Management Inc.
1527 Warden Ave
08-2000

High School Diploma -

Lakeshore Collegiate Institute
350 Kipling Ave.
06-1998

Skills

  • Verbal and written communication skills
  • Microsoft Office proficient
  • Security FOB control systems and CCTV monitoring systems software experience
  • Interior/Exterior Patrolling Skills
  • Workplace safety experience
  • 25 years of Security Guard experience with over 10 years of Security Supervisor experience

Timeline

Security Guard/Security Site Supervisor

CorGuard Security Inc.
01.2011 - Current

Security Supervisor

Russell Security Services Inc.
09.2010 - 01.2011

Security Guard

The Toronto Sun
04.2004 - 05.2010

No Degree - Security Guard Course

Center For Security Training And Management Inc.

High School Diploma -

Lakeshore Collegiate Institute
Herb Williams