Payaljeet Gill
Surrey,BC
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Officer/Security Site Supervisor
Logixx Security
03.2023 - Current
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Supported event planning teams by providing input on necessary security arrangements during special functions or high-profile meetings.
- Coordinated with other departments to enhance cross-functional collaboration for improved overall security strategy implementation.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Collaborated with Human Resources to address employee concerns regarding personal safety, workplace violence prevention, and emergency response protocols.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Fulfillment Associate(FLEX)
Amazon
11.2021 - 05.2023
- Collaborated with team members to optimize workflows and improve overall operational performance.
- Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
- Contributed to a positive workplace culture by maintaining a professional demeanor and supporting colleagues in their work duties.
- Aided manager in developing and implementing new processes and procedures to improve fulfillment process.
- Reduced product damage rates through proper handling, storage, and packaging procedures.
- Continually improved order accuracy by refining pick-and-pack processes based on feedback from quality control checks.
- Optimized storage space utilization through strategic placement of products in designated areas according to size, weight, and frequency of use.
- Selected and filled orders from stock to fulfill customer requirements.
- Followed procedures at all times for personal and team safety.
Security Officer
Accord Security Services Ltd.
12.2022 - 01.2023
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Created a culture of safety awareness among employees through regular presentations and communication on security issues.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Developed strong relationships with local community members to foster trust between the organization''s security team and its neighbors.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Completed full building and grounds patrols to spot and investigate concerns.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Team Member
Tim Hortons
06.2022 - 07.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Addressed and resolved customer complaints in polite and professional manner.
Manager
Papa John's Pizza
07.2021 - 04.2022
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Improved safety procedures to create safe working conditions for workers.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Team Leader
McDonald's
05.2019 - 07.2021
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Facilitated effective decision-making processes within the group through open dialogue, active listening, and consensus-building techniques.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Built strong relationships with customers through positive attitude and attentive response.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Worked different stations to provide optimal coverage and meet production goals.
Education
Post-Baccalaureate Diploma - Computer And Information Systems And Data Analytic
Douglas College
New Westminster, BC12.2022
Bachelor of Technology - Computer Science & Engineering
I.K. GUJRAL PUNJAB TECHNICAL UNIVERSITY
JALANDHAR, PUNJAB05.2016
No Degree - High School (12 With Non-Medical)
Baba Pakher Singh Senior Secondary School-
Moga, Punjab05.2012
Skills
- Verbal and Written Communication
- Active listening
- Teamwork and collaboration
- Empathy and compassion
- Problem solving
- Report writing
- First aid and CPR
- Decision making
Technical Skills: MS Office, Word
Skills :
- Multicultural awareness
- Defensive tactics
- Public Service
- Surveillance
- Work Planning and Prioritization
- SMART Goals
- Team Leadership
- Problem Solving
- Effective communication
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Certification
Occupational First Aid License level 1
Basic Security Training
Advance Security Training
Pit License
Timeline
Security Officer/Security Site Supervisor
Logixx Security
03.2023 - Current
Security Officer
Accord Security Services Ltd.
12.2022 - 01.2023
Team Member
Tim Hortons
06.2022 - 07.2022
Fulfillment Associate(FLEX)
Amazon
11.2021 - 05.2023
Manager
Papa John's Pizza
07.2021 - 04.2022
Team Leader
McDonald's
05.2019 - 07.2021
Post-Baccalaureate Diploma - Computer And Information Systems And Data Analytic
Douglas College
Bachelor of Technology - Computer Science & Engineering
I.K. GUJRAL PUNJAB TECHNICAL UNIVERSITY
No Degree - High School (12 With Non-Medical)
Baba Pakher Singh Senior Secondary School-