Henry Torossian
Chatsworth
Summary
Dedicated professional with strong customer service and problem-solving skills. Experienced in enhancing operational efficiency and fostering customer relationships in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
H.T. Restaurant Equipment
Canoga Park, CA
06.2024 - Current
- Supported daily operations to enhance efficiency in equipment sales and customer service.
- Engaged with customers to provide tailored advice on equipment selection based on specific needs and preferences.
- Facilitated training sessions for new team members, promoting product knowledge and customer engagement.
- Assisted in inventory management, ensuring optimal stock levels and timely replenishment of supplies.
- Implemented process improvements to streamline order fulfillment and reduce turnaround times.
Collectibles Salesmen
Self-employeed
Los Angeles, CA
02.2022 - Current
- Developed tailored sales strategies to increase customer engagement and retention.
- Conducted market research to identify trends and opportunities for product promotion.
- Established relationships with clients to understand their needs and provide appropriate solutions.
- Implemented feedback mechanisms to improve service quality based on customer insights and experiences.
Intern
Optical Time
Tarzana, CA
04.2023 - 05.2023
- Coordinated patient appointments, ensuring seamless scheduling and communication.
- Streamlined patient intake processes, enhancing operational efficiency within the department.
- Implemented feedback mechanisms to improve patient satisfaction and experience outcomes.
Education
High School Diploma - Cellular And Molecular Biology
California State University, Northridge
Northridge, CA05-2028
High School Diploma -
Chatsworth Charter High School
Chatsworth, CA06-2024
Skills
- Customer service
- Team leadership
- Decision-making
- Time management
- Problem-solving
- Task delegation
- Team motivation
Certification
- Certified Service Technician, Atosa USA
Languages
English
Native or Bilingual
Armenian
Native or Bilingual
Spanish
Elementary
Arabic
Elementary
Timeline
Assistant Manager
H.T. Restaurant Equipment
06.2024 - Current
Intern
Optical Time
04.2023 - 05.2023
Collectibles Salesmen
Self-employeed
02.2022 - Current
High School Diploma - Cellular And Molecular Biology
California State University, Northridge
High School Diploma -
Chatsworth Charter High School