Henri Franck Loic Mpouli
Salaberry-de-Valleyfield,Canada
Summary
IT professional with strong track record in technical support and system administration. Known for reliable problem-solving and effective issue resolution within dynamic team environments. Committed to leveraging technical skills and collaborative efforts to drive operational success and efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Préposé Aux Bénéficiaires
Résidence 4 Saisons
11.2023 - Current
- Organisation d’activités pour les jeunes
- Participation aux rencontres avec l’équipe psychosociale
- Assisted with daily living activities, promoting patient independence and overall wellbeing.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
- Kept accurate records of patients' care, condition, and progress.
- Maintained clean, safe, and well-organized patient environment.
Préposé À L'entretien Ménager
CISSS - Centre De Jeunesse
09.2023 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
Trieur De Colis
Intelcom
10.2023 - 11.2023
- Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
- Used hand-held scanners to sort items into specific categories.
- Stacked items according to weights, sizes, types, and picking priorities.
- Reduced errors in the sorting process by conducting thorough quality checks and maintaining accuracy.
Technicien Informatique
Franck/Manu Travels
01.2020 - 01.2023
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
Education
Techniques de l’informatique - Computer Science
Cégep De Valleyfield
Salaberry-de-Valleyfield, QC06.2025
High School Diploma -
Rousseau International School
Douala, Cameroun06.2022
Skills
- Bilinguisme (français/anglais)
- Maîtrise des plateformes Windows (XP à aujourd'hui)
- Connaissance des environnements réseau Microsoft (Active Directory)
- Compétences en suite Microsoft Office et systèmes MS-365
- Familiarité avec les protocoles TCP/IP
- Utilisation des outils de prise de contrôle à distance
- Sens de l’autonomie et de la proactivité
- Reliable team player
- Patient Care
- Compassionate
Awards
Bourse d’excellence, Cégep de Valleyfield, 2023
Languages
English
Native or Bilingual
French
Native or Bilingual
German
Elementary
Certification
- CNA - Certified Nurse Assistant
- CISSS Training - 2024
- Internet Safety Day Training - 2022
- LOI 90 License - 2024
Basketball
A sport i love , basically my passion. On the court i feel relaxed almost like a different man.
Timeline
Préposé Aux Bénéficiaires
Résidence 4 Saisons
11.2023 - Current
Trieur De Colis
Intelcom
10.2023 - 11.2023
Préposé À L'entretien Ménager
CISSS - Centre De Jeunesse
09.2023 - Current
Technicien Informatique
Franck/Manu Travels
01.2020 - 01.2023
Techniques de l’informatique - Computer Science
Cégep De Valleyfield
High School Diploma -
Rousseau International School
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