Helma Collins
Brighton,ON
Summary
Hardworking and enthusiastic Food prep experienced in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success. Hardworking and enthusiastic experienced trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
27
27
years of professional experience
Work History
Caterer Assistant
Yummy Mummy's Kitchen
06.2022 - Current
- Provided friendly, courteous service to create memorable moments for guests.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Cleaned and organized kitchen stations to promote team efficiency.
- Replenished banquet stations and verified food temperatures and cleanliness of service areas.
- Implemented strict food safety standards, maintaining clean and sanitary work environment at all times.
- Transported meal and beverage trays from kitchen and bar areas to serve guest tables.
- Set up and disassembled food service stations, equipment and furniture per contract specifications.
- Observed federal and local kitchen safety regulations to prevent food borne illnesses.
- Arranged furniture and added decorations to assist in setting up for catering events.
- Set up and broke down kitchen for service.
- Coordinated with team members to prepare orders on time.
- Greeted guests in with friendliness and professionalism.
Owner Mikey's Ice Cream and Brighton Chocolatier
Self Employed
03.1998 - 10.2004
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for business.
- Evaluated suppliers to maintain cost controls and improve operations.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Successfully navigated challenging economic conditions by making informed decisions that protected our business's financial stability.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
Helma's Quiche
Self Employed Services
04.1998 - 05.1999
- Self-motivated, with strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Sous Chef
Wine Caffee Louisa
02.1997 - 03.1998
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in timely manner without sacrificing quality or presentation standards.
- Acted as head chef when required to maintain continuity of service and quality.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Planned and directed high-volume food preparation in fast-paced environment.
- Collaborated with executive chef to develop innovative menu items, leading to increased guest return rates and positive reviews.
- Implemented proper cleaning procedures, ensuring a safe and sanitary kitchen workspace compliant with health department regulations.
- Increased kitchen productivity by optimizing workflow processes and delegating tasks appropriately within our team.
- Contributed to successful catering events by coordinating meal preparation and execution, exceeding client expectations on each occasion.
- Collaborated with staff members to create meals for large banquets.
- Ensured consistent quality control of all dishes leaving our kitchen, resulting in a reputation for excellence among patrons.
- Participated in menu planning meetings, offering creative input that led to new signature dishes garnering rave reviews from guests.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Maintained open lines of communication with front-of-house management teams to address any potential issues before they escalated into larger problems affecting overall guest satisfaction levels.
- Provided exceptional customer service when addressing guest concerns or special dietary requests, building loyalty among returning clientele.
- Assisted with menu development and planning.
- Modified recipes to accommodate dietary restrictions and allergies.
- Coordinated with team members to prepare orders on time.
Education
Certificate In Custom Sewing And Alterations - Certificate in Custom Sewing And Alterations
St. Lawrence College
Kingston, ON07.1995
High School Diploma -
La Salle Intermediate & Secondary School Kingston
Kingston, ON05.1995
High School Diploma -
Haushalts Schule Offenburg, Germany
Germany09.1976
Skills
- Food presentation
- Food Preparation
- Team contribution
- Personable and friendly
- Problem-solving skills
- European cuisine knowledge
- Attention to Detail
- Decision-Making
- Cleaning and sanitation
- Food Preparing, Plating, and Presentation
- Relationship Building
- Creative Thinking
- Customer Service
- Supply Ordering
- Food Stock and Supply Management
- Batch Cooking
- Pantry restocking
- Garnishing and Plating
- Portion and cost control
- Quality Assurance
- Food Production
- Staff Training
- Problem and Complaint Resolution
- Cost Control
- Recipe Development
- Performance Improvement
- Restaurant Operations
Accomplishments
- Achieved success through effectively helping with food preparation.
- Achieved satisfied customers by completing serving food with accuracy and efficiency.
- Achieved good feedback from customers through effectively helping with monitoring food quality.
Languages
English
Native or Bilingual
German
Native or Bilingual
Additional Information
After a few years of semi retired, I decided to get back into the food business again. I enjoy preparing food and serving customers. The last few years working with Julie Bolduc owner of
Yummy Mummy's Kitchen Have been exiting and rewarding. I am looking forward to work with her and her other employees at your establishment, Batawa Ski Hill.
Cooking, baking, gardening, reading,
Those are my favorite hobbies I enjoy. I love feeding my family. Using my fresh vegetables and herbs from my garden is very important to me.
Timeline
Caterer Assistant
Yummy Mummy's Kitchen
06.2022 - Current
Helma's Quiche
Self Employed Services
04.1998 - 05.1999
Owner Mikey's Ice Cream and Brighton Chocolatier
Self Employed
03.1998 - 10.2004
Sous Chef
Wine Caffee Louisa
02.1997 - 03.1998
Certificate In Custom Sewing And Alterations - Certificate in Custom Sewing And Alterations
St. Lawrence College
High School Diploma -
La Salle Intermediate & Secondary School Kingston
High School Diploma -
Haushalts Schule Offenburg, Germany
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