Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Melissa Chapman

Brighton,ON

Summary

Dynamic professional with extensive experience in customer service. Strong foundation in retail operations and customer service excellence. Proven track record of facilitating smooth transactions and maintaining organized workspaces. Reliable team player known for adaptability and commitment to achieving results.

Overview

18
18
years of professional experience

Work History

Waitress

The Gate Restaurant
09.2023 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Aesthetician

Self-employeed
06.2009 - Current
  • Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
  • Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
  • Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
  • Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
  • I now just take care of a few clients I have had for many years on my spare time.

Retail Worker

G Facey Clothing
05.2007 - 06.2009
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.

Education

College Diploma - Aesthetics

Fleming College
Peterborough, ON
06-2008

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Great people skills
  • Trustworthy
  • Honest
  • Arrives early for shifts
  • Full M license
  • Rides Harley

Languages

English

Timeline

Waitress

The Gate Restaurant
09.2023 - Current

Aesthetician

Self-employeed
06.2009 - Current

Retail Worker

G Facey Clothing
05.2007 - 06.2009

College Diploma - Aesthetics

Fleming College

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Melissa Chapman