Helia Abbasi
Toronto
Summary
Skilled Keyholder, working full-time, proficient in processing payments, resolving customer service issues and smoothly opening and closing stores. Collaborative team player with over 2 years of experience. Market-savvy and performance-driven with motivational leadership style focused on maximizing team contributions and performance.
Overview
4
4
years of professional experience
Work History
Math/ English Tutor
Academy For Mathematics And English
09.2023 - Current
- Enhanced students'' reading and writing skills by implementing interactive and engaging lesson plans.
- Improved student comprehension of complex texts by employing various teaching methods tailored to individual learning styles.
- Increased student confidence in spoken English through consistent practice and constructive feedback during conversational exercises.
- Developed personalized tutoring sessions based on student needs, leading to improved academic performance.
- Measured student progress through regular assessments, adjusting instructional strategies as necessary to optimize learning outcomes.
Sales Associate
Sephora
12.2022 - 02.2023
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Keyholder Manager
Honey
06.2022 - 12.2022
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Trained and mentored new employees.
- Opened and closed store5days per week by counting registers, making deposits, and storing and filing all daily paperwork
Sales Associate
Aldo Shoes
10.2021 - 06.2022
- Organized shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging
Cashier
Loblaw Companies
10.2020 - 06.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Restocked and organized merchandise in front lanes.
Math Tutor
Self Employed
10.2019 - 03.2020
- Explained math concepts in caring and encouraging environment to help students thrive and learn.
- Used positive reinforcement, repetition, and review to help students master challenging material.
- Supported students with helpful study habits and exam strategies.
- Created and shared math resources and materials to boost student comprehension.
Education
Bachelor of Arts - Information Technology
York University
Toronto, ON02.2026
High School Diploma -
Willowdale High School
Toronto, ON06.2020
Skills
- Financial Forecasting
- Delegation and Supervision
- Cash Handling and Reconciliation
- Educational Leadership
- Computer Proficiency
- Staff Coaching and Training
- Goal Attainment
- Homework Assistance
- Advanced Calculus
Accomplishments
- Caribou Math Contest top 15%
- IELTS Band 7.5
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Math/ English Tutor
Academy For Mathematics And English
09.2023 - Current
Sales Associate
Sephora
12.2022 - 02.2023
Keyholder Manager
Honey
06.2022 - 12.2022
Sales Associate
Aldo Shoes
10.2021 - 06.2022
Cashier
Loblaw Companies
10.2020 - 06.2021
Math Tutor
Self Employed
10.2019 - 03.2020
Bachelor of Arts - Information Technology
York University
High School Diploma -
Willowdale High School
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