Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ramiea Kamal

Markham

Summary

Hardworking, fast-learning young woman pursuing a degree in Computer Engineering with a Minor in Finance, with 3 years of diverse experience in both the restaurant and automotive service industries, while self-funding her education. Adept at quickly adapting to new environments and mastering different roles, from managing dynamic staffing models to driving $12,000 in sales through direct outreach and marketing efforts. Proven ability to lead teams, deliver exceptional customer service, and optimize operations in high-pressure settings. Reliable, value-driven, and committed to creating impact for all stakeholders. Seeking roles to further develop Engineering and Finance skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Math, English & Chemistry Tutor

Academy for Mathematics & English
01.2024 - 01.2025
  • Facilitated personalized learning experiences for small groups of 2-3 students by tailoring instructional methods and creating individualized lesson plans designed to target and strengthen each student's specific areas of weakness while addressing their unique learning objectives.
  • Monitored and evaluated student progress, adjusting teaching techniques to ensure measurable improvement in performance, and prepared detailed progress reports at the end of each session to provide parents with clear insights into their child's development and areas of focus.
  • Fostered a collaborative and engaging learning environment by building strong, trusting relationships with each student, encouraging open communication, critical thinking, and the development of independent study skills to empower them in their academic journey.
  • Designed and delivered structured lessons to reinforce key concepts and enhance subject mastery.
  • Consistently helped students achieve significant academic improvement, increasing their grades from an average of 60% to 90% through tailored instruction, effective teaching strategies, and ongoing support.

Staffing & Sales Associate

Plus Auto Spa, Pickering (Virtual)
01.2023 - 01.2024
  • Managed a dynamic staffing model that paid employees per car serviced, balancing workforce needs to cover consistent B2B dealership contracts while maintaining flexibility for ad-hoc B2C bookings, ensuring smooth operations and optimal customer service.
  • Used Facebook ad campaigns and cold call outreach, personally selling 100 detail packages over 8 months, generating $12,000 in revenue and contributing to business growth.

Manager, Weekends

Daybreak Bradford
01.2021 - 01.2024
  • Led a team of 5 waitstaff in a high-traffic breakfast restaurant, efficiently managing shifts and service, while collecting daily performance data, resulting in the ability to serve 100+ customers daily and generating $2,500 in daily sales.
  • Managed delivery platform orders (Uber Eats, SkipTheDishes) and customer feedback to resolve complaints, achieving a 98% on-time delivery rate and increasing delivery sales by 10%.
  • Conducted weekly inventory checks and tracked inventory costs, which reduced food wastage by 30% and saved $1,000 per month in costs compared to previous year.
  • Developed strategic pricing model post-COVID by analyzing competitor pricing (Sunri Grill, Cora) and leveraging customer feedback, leading to more sales.
  • Collected and analyzed customer survey data to identify demand for new products, successfully launching espresso as a menu item, which sold 500 units in the first month.
  • Optimized staffing levels by aligning with weekday demand, reducing labor expenses by 15% while maintaining service quality and ensuring minimal customer turnaround.
  • Memorized the full menu and daily specials to ensure accurate order taking and timely customer service, improving table turnover and customer satisfaction rate.

Education

Computer Engineering

Toronto Metropolitan University
04-2027

Skills

  • C (Programming Language)
  • Financial Analysis
  • Problem Solving
  • C
  • Circuit Design
  • Business Strategy
  • Investment Analysis
  • Corporate Finance
  • Data Analysis
  • Digital Systems
  • SQL
  • Java

Certification

Bloomberg Market Concepts

Bloomberg Finance Fundamentals

Languages

English
Native or Bilingual
Tamil
Native or Bilingual

Timeline

Math, English & Chemistry Tutor

Academy for Mathematics & English
01.2024 - 01.2025

Staffing & Sales Associate

Plus Auto Spa, Pickering (Virtual)
01.2023 - 01.2024

Manager, Weekends

Daybreak Bradford
01.2021 - 01.2024

Computer Engineering

Toronto Metropolitan University

Similar Profiles

CREATE PROFILE
Ramiea Kamal