Helen Pham
Calgary,AB
Summary
Passionate entry-level Childcare worker. I am excited to foster supportive and nurturing environments for children. Experience includes managing daily routines, developing educational activities, and promoting emotional growth. Possess strong communication skills, adaptability to varied situations and genuine empathy for children's needs. Previous work has resulted in enhanced learning experiences and improved behavioral outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Manager
Starbucks
10.2023 - Current
- Trained and managed more than 10 employees.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
After-school Tutor
Self Employed
10.2019 - 04.2020
- Improved students' overall academic performance by providing one-on-one tutoring in Physics, Maths, and Chemistry.
- Raise the students' scores up to 10% by providing curriculums and lesson plans.
- Assisted students with homework assignments, ensuring timely completion and thorough understanding of concepts.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided homework assistance using specific curriculum and materials.
Senior Center Volunteer
Timberstone Mews by Christenson Communities
01.2018 - 06.2019
- Provided support in daily living tasks such as light housekeeping, laundry, and personal care for seniors in need.
- Enhanced senior center programming by developing and implementing diverse activities tailored to individual interests.
- Assisted with meal preparation and distribution, ensuring seniors received nutritious and balanced meals.
- Established an intergenerational program between seniors at the center and local schools or youth organizations inspiring positive connections between different age groups.
Education
Associate of Arts - Digital Design
Bow Valley College
CalgarySkills
- Problem-solving skills
- Creative thinking
- Lesson planning
- Cleaning and sanitation
- Curriculum planning
- Nutrition
- Behavior management
- Certified in first aid
- Certified in CPR/AED
Languages
Vietnamese
Native or Bilingual
Certification
- EMS Safety Courses, Various accreditations focusing on safety within the EMS role.
Interests
- Photography
- Drawing
- Crafting and DIY Projects
- Music
- Drawing and Painting
- Cooking
- Dancing
Timeline
Assistant Manager
Starbucks
10.2023 - Current
After-school Tutor
Self Employed
10.2019 - 04.2020
Senior Center Volunteer
Timberstone Mews by Christenson Communities
01.2018 - 06.2019
Associate of Arts - Digital Design
Bow Valley College
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