HEJANI KATUGAMPOLA
Vancouver,BC
Summary
Self-motivated, team player with strong organizational and interpersonal skills. Worked in pressurized environments where high standards are expected and have a proven record of surpassing sales targets and boosting revenue. Over 8 years of experience in the banking field and more than 2 years of experience in the business to business global sales development. Gained 05 months of experience in the Canadian retail work environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Cashier and Store Assistant
Dollar Tree Canada
02.2023 - Current
- Processed efficient and accurate cash, debit and credit card payments.
- Resolved and balanced cash drawers at end of shifts to generate accurate reports for cash registers.
- Cleaned and tidied store to reduce health and safety hazards.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Arranged merchandise for display to highlight new products.
- Brought customer issues to immediate attention of supervisor to achieve quick resolutions.
- Maintained highest level of visual merchandising and store conditions to foster welcoming shopping environment.
Global Marketing Executive
Beira Brush (Pvt) Ltd
03.2020 - 12.2022
- Maintained quality service with international clients to build the business
- Liaised directly with clients, with overseas sales offices and with local departments for daily operations
- Provided support, information and recommending new product developments to Senior Business Development Manager
- Attended meetings and update management about sales performance sales forecasting and budgeting
- Handled customer complaints with empathy and composure.
Senior Relationship Assistant
Nations Trust Bank PLC
06.2017 - 08.2019
- Coordinated and supported on sales and operations related to Private Banking segment (High Net Worth Clients)
- Responded directly to customer inquiries on financial concerns
- Generated and converted sales leads to develop new businesses and to cross sell bank products
- Prepared and presented presentations for internal purposes and for customers
- Customer profitability analysis
- Liaised with multiple departments and bank superiors to provide an efficient service
- Experienced in departmental stationary stock management as well cost management
Senior Banking Assistant
Pan Asia Bank Corporation PLC
09.2015 - 06.2017
- Provided retail credit services, general customer services and duties of a credit officer
Credit Assistant Manager
Nations Trust Bank PLC
01.2015 - 07.2015
- Provided retail credit services.
Trainee Credit Executive
Nations Trust Bank PLC
01.2014 - 12.2014
- On the job and class room training on bank corporate and retail credit
Banking Assistant
Nations Trust Bank PLC
02.2011 - 01.2014
- Cash operations, customer service, sales, stationary stock handling and other branch related work
Education
MBA - Business Administration
University of Canada West
Vancouver, BC12.2023
Professional Qualification - Strategic Financial Management
Charted Institute of Management Accountants (CIMA)
UK02.2020
CIMA - undefined
02.2020
Diploma - Credit Management
Institute of Banker's of Sri Lanka
06.2017
Diploma - Computerized Accounting
British Informatics of Computer Technology
12.2010
Foundation Course in Human Relations - undefined
Institute of Personal Management
12.2010
Skills
- Customer Relationship Management
- Cash Register Operation
- Inventory and Stocking
- International B2B Marketing
- Verbal and Written Communication
- Sales Forecasting
- Cost Analysis and Pricing Strategies
- Credit Evaluations
- Business Development
Certification
- Certified Digital Marketing Associate from Digital Marketing Institute (DMI)
- Certified in International Computer Driving License
Timeline
Cashier and Store Assistant
Dollar Tree Canada
02.2023 - Current
Global Marketing Executive
Beira Brush (Pvt) Ltd
03.2020 - 12.2022
Senior Relationship Assistant
Nations Trust Bank PLC
06.2017 - 08.2019
Senior Banking Assistant
Pan Asia Bank Corporation PLC
09.2015 - 06.2017
Credit Assistant Manager
Nations Trust Bank PLC
01.2015 - 07.2015
Trainee Credit Executive
Nations Trust Bank PLC
01.2014 - 12.2014
Banking Assistant
Nations Trust Bank PLC
02.2011 - 01.2014
MBA - Business Administration
University of Canada West
Professional Qualification - Strategic Financial Management
Charted Institute of Management Accountants (CIMA)
CIMA - undefined
Diploma - Credit Management
Institute of Banker's of Sri Lanka
Diploma - Computerized Accounting
British Informatics of Computer Technology
Foundation Course in Human Relations - undefined
Institute of Personal Management
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