Alexia Palomera
Long Beach
Summary
Dynamic customer service professional with extensive experience at Whole Foods Market, excelling in point-of-sale operations and cash handling. Proven ability to enhance customer satisfaction through personalized service and effective problem resolution. Skilled in inventory management and team collaboration, consistently maintaining organized and efficient work environments. Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to details. Sales expert promotes products and works to boost store profits. Efficient Store Cashier known for productivity and capability to complete tasks swiftly. Possess specialized skills in accurate cash handling, inventory management, and customer service resolution. Excel in communication, adaptability, and problem-solving, ensuring smooth transactions and positive customer experiences. Committed to enhancing store operations through focused attention to detail and teamwork.
Overview
2
2
years of professional experience
Work History
Book Store Cashier Customer Service
California State University Dominguez Hills
Carson
01.2025 - 02.2025
- Assisted with merchandising displays throughout the store to ensure maximum product visibility.
- Assisted with inventory management by restocking shelves when necessary.
- Maintained sales floor by restocking shelves, updating pricing information and managing inventory.
- Performed opening, closing duties including setting up, breaking down registers, counting money in drawers.
- Processed customer payments quickly and returned exact change and receipts.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Receptionist Coordinator
Ymca Of Greater Long Beach
Lakewood
06.2024 - 09.2024
- Organized and maintained reception area, including ordering office supplies.
- Resolved customer complaints or answered customers' questions.
- Greeted visitors and provided information about the company.
- Developed work schedules according to budgets and workloads, covering priority tasks.
- Answered phone calls and redirected them to appropriate staff members.
- Developed efficient systems for managing customer data securely in accordance with company policies.
- Delegated work to staff, setting priorities and goals.
- Processed invoices, payments, and other financial transactions according to established procedures.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
Customer Service Cashier
Whole Food Market
Venice
08.2023 - 01.2024
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Collected payments and provided accurate change.
- Answered phone calls to assist customers with questions and orders.
- Ensured compliance with all safety regulations within the store environment.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Offered customers carry-out service at completion of transaction.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
Customer Service Cashier
Target
Los Angeles
05.2023 - 01.2024
- Processed returned merchandise by strictly following store return and exchange procedures.
- Processed credit card transactions accurately and efficiently.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Adhered to social distancing protocols and wore mask or face shield.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Offered customers carry-out service at completion of transaction.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
Education
High School Diploma -
Millikan High School
Long Beach, CA07-2013
Some College (No Degree) -
Long Beach City College
Long Beach, CASkills
- Point-of-sale operations
- Cash handling
- Inventory management
- Customer transactions
- Sales promotions
- Customer relationship management
- Data management
- Work scheduling
- Team collaboration
- Attention to detail
- Problem resolution
Languages
English
Full Professional
Spanish
Professional
Timeline
Book Store Cashier Customer Service
California State University Dominguez Hills
01.2025 - 02.2025
Receptionist Coordinator
Ymca Of Greater Long Beach
06.2024 - 09.2024
Customer Service Cashier
Whole Food Market
08.2023 - 01.2024
Customer Service Cashier
Target
05.2023 - 01.2024
High School Diploma -
Millikan High School
Some College (No Degree) -
Long Beach City College